Dutch Customer Support Advisor

4 meses atrás


Porto, Portugal Smart-Recruitments Tempo inteiro

**We are seeking a detail-focused, customer-oriented, and professional Call Centre Representative to join our team**

The aim of the role is to keep customer satisfaction at the heart of everything you do. The focus of the role is to answer incoming calls from customers to fulfil their requests along with making outbound calls to customers.

**Responsibility**:

- Answer incoming calls from customers and assist them with their queries.
- Verify customers identity by following company procedures before discussing any accounts, products, or information.
- Keep customers information up to date on the internal CRM system.
- Assist customers with their queries, provide information on products, and take payments over the phone.
- Make outbound calls to customers as needed regarding product renewals, contract renewals, or other types of services they may need.
- Provide friendly, courteous service to customers at all times and ensure they finish their call with you satisfied and happy.
- Escalate customer complaints to the complaints team or management.

**Your Profile**:

- Fluent written and verbal communication skills in Dutch;
- Moderate English skills (B2 level);
- Excellent communication skills;
- Experience in telephone customer service / call center environment (preferred).

**Our Offer**:

- Fixed-term, renewable employment contract;
- Initial contract with a duration of 12 months;
- Private health insurance directly after contract signature (additionally to the standard insurance)



  • Porto, Portugal Atlean World Tempo inteiro

    Atlean World is recruiting a Dutch Speaker Customer Advisor for a Beauty brand to work in Porto, Portugal. **Why a Customer Advisor role is great for your professional and personal development**: - Live in a great city like Porto Integrate a multicultural environment and meet people from all around the world - Represent a worldwide brand - Be able to...


  • Porto, Portugal Sitel Corp. Tempo inteiro

    Porto, Portugal, PT Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you Dutch native or fluent with strong English communication skills?Looking to make your career abroad in a multicultural environment?So we have the perfect opportunity for you! Your future project: join our Dutch Customer Advisor team....


  • Porto, Portugal Sitel Corp. Tempo inteiro

    Porto, Portugal, PTCome and work with us.Do you want to contribute to an outstanding customer representative service?Are you Dutch native or fluent with strong English communication skills?Looking to make your career abroad in a multicultural environment?So we have the perfect opportunity for you! Your future project: join our Dutch Customer Advisor team.As...


  • Porto, Portugal Sitel Corp. Tempo inteiro

    Porto, Portugal, PTCome and work with us. Do you want to contribute to an outstanding customer representative service?Are you Dutch native or fluent with strong English communication skills?Looking to make your career abroad in a multicultural environment?So we have the perfect opportunity for you!Your future project: join our Dutch Customer Advisor team.As...

  • Dutch Customer Support

    4 semanas atrás


    Porto, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiro

    Are you fluent in Dutch and living in Portugal? Would you like to find a job where you could use the Dutch language all the time?We have the right opportunities for you!We are hiring native/advanced Dutch speakers living in Portugal to work as Customer Support agents in one of our many different projects!We have on-site jobs in Porto and Lisbon, and also...

  • Dutch Customer Support

    3 meses atrás


    Porto, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiro

    Are you fluent in Dutch and living in Portugal? Would you like to find a job where you could use the Dutch language all the time?We have the right opportunities for you!We are hiring native/advanced Dutch speakers living in Portugal to work as Customer Support agents in one of our many different projects!We have on-site jobs in Porto and Lisbon, and also...


  • Porto, Portugal Atlean World Tempo inteiro

    Spreek je Nederlands en wil je in het buitenland in de zon wonen? We zijn op zoek naar kandidaten die Nederlands spreken. Junior - en beginnersprofielen worden aanvaard. Als je geïnteresseerd bent: Stuur ons je CV in het Engels. - **:::::::::::::**:_ Description Your Next Job, Without Boundaries! We are offering a great work experience to work in...

  • Dutch Customer Support

    4 meses atrás


    Porto / Remote, Portugal Randstad Portugal Trabalho remoto Freelance Tempo inteiro

    Are you fluent in Dutch and living in Portugal? Would you like to find a job where you could use the Dutch language all the time?We have the right opportunities for you!We are hiring native/advanced Dutch speakers living in Portugal to work as Customer Support agents in one of our many different projects!We have on-site jobs in Porto and Lisbon, and also...

  • Dutch Customer Advisor

    3 meses atrás


    Porto, Portugal Atlean World Tempo inteiro

    Spreek je Nederlands en wil je in het buitenland in de zon wonen? We zijn op zoek naar kandidaten die Nederlands spreken. Junior - en beginnersprofielen worden aanvaard. Als je geïnteresseerd bent: Stuur ons je CV in het Engels. - **:::::::::::::**:_ Description Your Next Job, Without Boundaries! We are offering a great work experience to work in...


  • Porto, Portugal Software & Support Media Gmbh Tempo inteiro

    German-speaking Banking Customer Support Advisor Work for an international leader in outsourced customer service which is partnering with a major German Bank looking to strengthen their German-speaking customer service operations in beautiful Porto – great location, fantastic shifts! Your Role Handle all incoming contacts from customers of a banking...


  • Porto, Portugal Software & Support Media Gmbh Tempo inteiro

    German-speaking Banking Customer Support Advisor Work for an international leader in outsourced customer service which is partnering with a major German Bank looking to strengthen their German-speaking customer service operations in beautiful Porto – great location, fantastic shifts!Your RoleHandle all incoming contacts from customers of a banking company...

  • Customer Service Advisor

    2 meses atrás


    Porto, Portugal Customer Labs Tempo inteiro

    Position: Customer Service AdvisorLocation: Porto, PortugalWork model: On-siteEmployment type: permanent contract DUTIES AND RESPONSIBILITIES: Customer support to Italian-speaking customers by phone, email, chat and social media channels Support our merchants for all questions and inquiries about our product and service Actively work on the optimization of...


  • Porto, Portugal KGR Tempo inteiro

    We are recruiting for an international company a Dutch speaking Customer service Agent, remote position in Portugal **Missions**: - Communicate with customers using various channels - Ensure customer satisfaction and provide professional customer support - Support standard queries - Develop an understanding of customer’s position and service delivery...


  • Porto, Portugal REX - recruitment agency Tempo inteiro

    For our client - a large international company from the BPO sector, we are looking for a Specialist with the Dutch language, who will be eager to relocate to Porto, Portugal **Description**: The team is dedicated to helping customers of one of the largest mobile operation on the Dutch market connected to simple technical issues regarding internet,...


  • Porto, Portugal Antal Sp. z o.o. Tempo inteiro

    **Customer Support Specialist with Dutch - relocation to Porto, Portugal** For our client - a large international company from the BPO sector, we are looking for a Specialist with Dutch language, who will be eager to relocate to Porto, Portugal **Description**: The team is dedicated to helping customers of one of the largest mobile operation on theDutch...


  • Porto, Portugal Catarina Soares Tempo inteiro

    **Location: Remote in Portugal** Are you fluent in Dutch and ready to embark on an exciting career in Portugal? Join our dynamic team in Lisbon as a Dutch-Speaking Customer Support Representative and be part of an international and diverse work environment. **Responsibilities**: - Assist customers with product inquiries, order processing, and issue...


  • Porto, Portugal Sitel Corp. Tempo inteiro

    .Dutch Back Office Advisor for a Video Game Brand - Porto, Portugal Porto, Portugal, PTCome and work with us.Do you want to be part of a team whose motto is Play Has No Limits?Are you Dutch native or fluent with strong English communication skills?Looking to make your career in a multicultural environment?So we have the perfect opportunity for you!Our client...


  • Porto, Portugal Sitel Corp. Tempo inteiro

    .Dutch Back Office Advisor for a Video Game Brand - Porto, Portugal Porto, Portugal, PT Come and work with us. Do you want to be part of a team whose motto is Play Has No Limits? Are you Dutch native or fluent with strong English communication skills?Looking to make your career in a multicultural environment?So we have the perfect opportunity for you! Our...

  • Dutch Customer Support

    4 semanas atrás


    Porto, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiro

    Are you passionate about customer service and fluent in Dutch? Do you live in Portugal?We are looking for candidates with excellent communication skills and a natural talent for understanding our customers' needs. Join our customer service team at a leading American multinational clothing and footwear company.Are you ready to seize this...

  • Dutch Customer Support

    2 meses atrás


    Porto, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiro

    Are you passionate about customer service and fluent in Dutch? Do you live in Portugal? We are looking for candidates with excellent communication skills and a natural talent for understanding our customers' needs. Join our customer service team at a leading American multinational clothing and footwear company. Are you ready to seize this opportunity?...