Norwegian-speaking Customer Support Agent For

3 semanas atrás

Lisboa, Portugal Nordic Jobs Worldwide AS Tempo inteiro

Posted 20 February 2024

LocationLisbon

Discipline Customer Service

Reference36870

Synne Habberstad

**Drømmer du om å jobbe i varmere strøk med strender, krystallklart vann og smakfull Portugisisk mat kun et pust unna?**

**Vi ser nå, på vegne av vår klient, etter norsktalende kundeserviceagenter for en stilling i solfylte Lisboa, Portugal**
- Hvis du er flytende i norsk og fascinert av alle fremskritt innen bredbåndsteknologi og streamingindustrien, grip muligheten og søk jobb hos en velkjent amerikansk abonnementsleverandør av video-on-demand streamingtjenester. Bli med i et team dedikert til å gi topp kundeopplevelse, mens du nyter oppholdet i Portugal som er kjent for sin rike kultur, fantastiske landskap og summende natteliv. Du får muligheten til å bygge et profersjonelt internasjonalt nettverk, forbedre dine kommunikasjonsevner og berike din CV med bemerkelsesverdig arbeidserfaring.

**Hva du vil gjøre**:

- Være det primære kontaktpunktet for kundeforespørsler, og bli vår klients mest verdifulle ambassadør
- Bruk telefonsamtaler, e-post og chatter for å gi en sømløs opplevelse til nye og eksisterende kunder
- Svare på henvendelser fra seere om abonnement, fakturering, innhold og gi grunnleggende applikasjonsnavigasjon - alltid på en profesjonell og rettidig måte
- Løs tekniske problemer etter hvert som de oppstår i tide
- Gi konto
- og applikasjonsstøtte til seerne, med hensyn til programvarefunksjonalitet og feilsøking av systemkonfigurasjoner og nettverk innstillinger
- Gjør hver kunde til en fornøyd kunde
- Utveksle ideer og løsninger med kollegene dine

**Hva ser vi etter?**
- Flytende norsk
- Meget god bruk av engelsk - både skriftlig og muntlig
- Arbeidserfaring i en kunde / teknisk supportrolle er ønskelig
- Kjennskap til strømmetjenester vil bli ansett som en fordel
- Eksepsjonell kommunikasjon og myke ferdigheter, samt en problemløsende mentalitet
- Datakunnskap/teknisk kunnskapsevne
- En positiv og eventyrlig holdning
- Entusiasme for å møte kundenes behov og klar til å ta fatt på nye utfordringer

**Hva vi tilbyr**:

- En sjenerøs bonusordning
- God flyttepakke
- Fullt lønnet opplæring av sertifiserte instruktører
- Helsetjenester fordeler og rabatter
- Konsekvent støtte for alt du måtte trenge underveis
- Mange fordeler utviklingsmuligheter på en flerkulturell, trygg og morsom arbeidsplass
- Dette er en flott mulighet til å fremme karrieren din og jobbe for et multinasjonalt selskap, ved å utvikle sterk erfaring og ferdigheter, samtidig som du representerer et av de største merkene over hele verden. I tillegg vil du være medlem av et selskap som fremmer mangfold, og tilbyr like muligheter til alle.

**Om Portugal**:

- Portugal er et land som ligger i Sørvest-Europa og har en rik historie og kultur. Landet har en lang kystlinje langs Atlanterhavet og har også flere vakre fjellområder. Portugisisk er det offisielle språket, og landet har en befolkning på rundt 10 millioner mennesker. Portugal er kjent for sin vin, sitt kjøkken og sin musikk, spesielt Fado. Landet er også populært blant turister for sin vakre natur, historiske byer og solfylte strender. Portugal er medlem av EU og har en åpen og velutviklet økonomi, og det er gode muligheter for arbeid og næringsliv i landet.

**Nordic Jobs Worldwide**
- Nordic Jobs Worldwide er et profesjonelt nordisk rekrutteringsselskap som fokuserer på å koble kandidater fra Sverige, Finland, Norge og Danmark med bedrifter fra hele verden._
- Nordic Jobs Worldwide er Nordens største rekrutteringsbyrå innen språkrekruttering, med kontorer i Oslo, Tallinn, Malaga, Malta og Lisboa. Vi matcher de mest spennende jobbene med nordiske talenter over hele verden. Vi har hjulpet over 3000 mennesker med å finne drømmejobben sin med våre 300+ partnere i over 30 land._

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