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Data Center IT Technician

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Lisboa, Portugal CBRE Tempo inteiro

Posted- 15-Nov-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Data Centers, Digital & Technology/Information Technology, Facilities Management- Location(s)- Carnaxide - Lisboa - Portugal- JOB SUMMARY- ESSENTIAL DUTIES AND RESPONSIBILITIES- Perform hardware installations (rack / stack) and cable installations (routing, terminating, structured cabling), including troubleshooting and testing.
- Perform hardware decommissions and cable removal. Coordinate DCS IT asset redundant power requirements with appropriate facilities staff to ensure proper load balance and fail-over capacity to avoid cascading failures.
- Prepare and coordinate incoming/outgoing shipments.
- Compare packing lists with purchase details to ensure accurate make, model, and quantities are received and processed.
- Perform remote hands support (e.g. power cycles, physical environment, and cabling inspections, swap out failed components, hardware upgrades, testing of copper and fiber cables, handling storage media, and enter troubleshooting commands).
- Grant site access to vendors and/or escort 3rd parties requiring Data Center access for approved activities, and ensure their compliance with site standards.
- Carry out daily housekeeping checks of the data halls, and record findings
- Support Service Management and related processes (e.g., Service Request, Incident, Change) by creating, updating, approving, and closing associated assigned tickets.
- Ensure that Method Statements and Risk Assessments are always prepared and used for all tasks undertaken - completing safe working practices.
- Ensure that Method Statements and Risk Assessments are prepared and used for all tasks undertaken - completing safe working practices at all times.
- CBRE GWS- CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.