Fraud Manager

**Do you want a job that matches your ambition and your lifestyle?**

**Read on to discover the profile we're looking for**

From its beginnings as a wool mill, La Redoute is a French brand that has forged unique relationships with its customers for the past 180 years - yesterday through its catalogue, today on the web. We are a mainly digital player, selling fashion as well as home decoration. Associated with the Galeries Lafayette group and present in Portugal, in Leiria, La Redoute is looking for a Fraud Manager**.**

As La Redoute fraud manager you develop trust and safety for our customers, our marketplace sellers and La Redoute. We are on the path of an exciting transformation journey. This is definitely a position for someone who wants to build with the opportunity to:

- Unify fraud management at La Redoute, both in terms of tooling and governance,
- Step up our approach on return / refund abuse, to lower friction on legitimate customers while increasing measures against fraudsters.

**You will**:

- Lead the implementation of our new unified fraud prevention tool,
- Manage our fraud scoring tool, setting our risk rules on both payment and refund fraud,
- Lead fraud performance analytics, offering one single source of truth, providing the right insights for decision making. You will lead fraud prevention with data as a backbone.
- Leverage fraud prevention to its full potential by orchestrating a strong and transverse network of stakeholders: our Digital teams, Country local teams, Logistics, Data, Security, IT (front and back), Finance and Legal.
- Manage the relationship with our fraud prevention providers
- Revisit our existing fraud governance and processes,
- Manage and develop the Fraud Prevention team (2 people as of today).

**This position is based in Portugal - Leiria area or in France - Paris or Lille area.**

**Requirements**:

- An academic background (Master degree) including one of the following: data analytics, applied mathematics, statistics.
- You have more than 3 years of experience fighting fraud in a digital environment, e-commerce, PSP, fraud prevention provider, bank.
- You manage fraud based on data.
- You have a structured and rigorous way of working.
- You love building bridges and orchestrating multiple players. This is not a position of isolated expert. A great fit for someone who wants to build a rich and strong network of partners at La Redoute.
- Fluent in French and English.

**Good reasons to join us**:

- Integration in a team of more than 100 IT members.
- International company
- Hybrid work model
- Real sense of community/close-knit office
- La Redoute is a signatory of the Diversity Charter._
- Difference being a source of wealth, our positions are accessible to all._