Commercial Sales Executive

Job description

Aluline Group Ltd was founded in 1993 to provide drainage solutions to the retail, industrial and commercial industries. Aluline caters to the precise needs and challenges of each market with a tailored service and specialist expertise. By designing, manufacturing installing and servicing drainage products for clients in the UK Portugal, Ireland and the UAE.

We are looking for a dynamic, enthusiastic and resilient person to join our sales team based in PRACETA DOS CALDEIREIROS, 10 ALDEIA DE PAIO PIRES 2840-587

At ALULINE we are all about the customer experience and want all our customers to receive world class service on every occasion.

We are passionate about drainage and we are experts in what we do.

We are looking for people who have the same passion and drive that we do.

As an employer we want to help our team to reach their full potential and we give them the tools to deliver this

Role Summary:
To be a point of contact for customers who have queries about products, orders and general sales enquiries. Maintain appropriate quality control measures to optimize sales performance whilst delivering excellent customer service at all times.

Core Responsibilities:
Make outbound telephone calls to ensure orders of required product and retain a close relationship with all customers

Schedule and attend sales visits and ensure follow-up, job completion and update on PHC software

Stay up to date with new products and offers

Achieve monthly and yearly KPI’S and targets as agreed with Sales Manager

Any other duties as directed by the Sales Team Manager

Retain business, referring leads and any other opportunities

Qualify customers in a structured manner introducing them to items which match their requirement financially and efficiently - ensuring the quotes are compiled accurately

Process refunds when necessary

Update Management Information System with full accurate and relevant notes at all times

Ensure the CRM has all relevant customer information to enable its proper use

Be proficient in the use of all office IT and communication systems

Attend and participate fully in team meetings and training sessions

All communications are to be of a professional standard and in-keeping with the company values and brand

Maintain strong and healthy relationships with the Operational Team

Challenge the sales process in a constructive way to seek better and more effective ways of working

Communicate important feedback from customers internally

Native Portuguese and excellent English language required

If you are interested please send us your CV.

No recruitment agencies please

**Tipo de oferta**: Efetivo/CLT, Full-time

**Salary**: 21,000.00€ - 26,000.00€ per year

**Experience**:

- Sales: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- SEIXAL 2840-587 (required)

Ability to Relocate:

- SEIXAL 2840-587: Relocate before starting work (required)

Reference ID: sales portugal