Ous Congress Operations and Logistics Manager

3 semanas atrás

Lisboa, Portugal Amgen Tempo inteiro

**HOW MIGHT YOU DEFY IMAGINATION?**

**THE AMGEN CAPABILITY CENTER IN LISBON, PORTUGAL (ACCP)** will be home to over 300 multi-national and multi-cultural employees, representing a broad range of cross-functional capabilities, including Commercial, General and Administrative, Information Systems, Research and Development and more. The ACCP will offer rich career growth and development opportunities, regional and global exposure, and the opportunity to LIVE, WIN and THRIVE in one of Europe’s most attractive cities.

The ACCP is located in the vibrant city center of Lisbon in Sete Rios.

If you feel like you are part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that read over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

**Congress Operations Logistics Manager**

**LIVE**
**WHAT YOU WILL DO**

This role will drive the execution of how Amgen approaches Global Congress operations and logistics, both in the in person world as well as hybrid and fully virtual Congresses. A strategic thinker, this person will be savvy in harnessing the power of technology, understanding drivers of HCP behaviors, and be adept at translating generated insights into events that support business strategy worldwide.

This person will create effective partnerships with brand teams, local markets and vendors to understand the strategic deliverables related to specific congress events. They will take the lead on sourcing, operations and logistics to reflect brand and stakeholder imperatives and the desired narrative. Essentially the critical link between the global organization and the local markets in understanding local needs and providing support for global congresses as appropriate. Lastly, they will also understand Amgen’s internal strategic cross-functional capabilities in the congress space, understand the incentives and objectives of each unique stakeholder, and effectively become a bridge between the Global Marketing and Medical Organizations. This role will have a transformational element, a strategic element, and an operational element:

- Transformation: Given the shift to a hybrid engagement model, there is an opportunity for Amgen to centralize its management of Congresses in this new environment. The deployment of centralized options to support Operations and Logistics and the associated behavior change will be a large portion of this role. ,
- Strategy: Understanding and capitalizing on the objective of congresses in a virtual and hybrid world will require a pan-congress vision in which “One Amgen” is front and center. This role will with team leaders to maximize the return on investment of time and resources in the traditional in person and virtual congress space.
- Operations: A shift of operations away from the regions to either global or local markets requires a redesign of existing processes to create a more efficient, productive approach to execute on Congresses. This role will help support and understand the current operations, redefine processes, leading to a seamless operating model going forward for global congresses.

**WIN**

**WHAT WE EXPECT OF YOU**:
Proven experience and skills needed:

- The Senior Manager position requires a strong leader with diverse experience, broad capabilities, superior cross-functional collaboration skills, commercial acumen, the ability to operate globally and locally, and very strong influencing skills.
- Master’s degree & 4 years of Event management or congress related experience
- OR
- Bachelor’s degree & 6 years of Event management or congress related experience
- The knowledge and skills necessary to perform the duties of this position are typically acquired through the following combination of education, experience and knowledge, or the equivalent.

Preferred Requirements
- Strong business acumen, strategic thinking and execution excellence skills honed by Congress Planning experience.
- Possesses an understanding of broad, global market dynamics and the cultural awareness and sensitivity to form relationships and work effectively with colleagues and cultures around the world.
- Strong ability to ‘connect dots’ across internal and external stakeholders across functional and regional boundaries. Enable sharing of learnings and knowledge, best practices and insights connecting stakeholders for optimal outcomes.
- Experience in SMM planning and operational systems
- Experience managing external partners such as agencies.
- Exceptional project and time management skills.
- Very strong cross-functional collaboration skills.
- Knowledge of internal organizational process and procedures.
- Excellent written, verbal and communication and presentation skills.
- Impec

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