Technical Support Expert

3 semanas atrás


Lisboa, Portugal Recruit4Work S.L. Tempo inteiro

Have you always wondered about what it would be like to start living and working abroad? We can make this dream a reality With this job position you will be living in Lisbon, while working in a big communications company. Portugal is the place for you, with its rich culture and history, beautiful landscapes and their famous port wine it is the perfect place to start this new adventure Not only are you going to live in Portugal you can also start working there. We can offer you a position in a diverse team, to learn, grow and experience all that Portugal has to offer

Are you passionate about Online Advertising and new technologies? Would you like to join one of the leading tech companies?Our client is the #1 in online marketing with a current annual revenue of more than 100 billion US dollars. You will support our client as a Technical Support Expert, providing a professional and exceptional technical support to their corporate client base in an innovative and fast paced environment.

Tasks

You will be part of a team of top-class Technical Support Experts. You will receive enquiries via a ticketing system and resolve them using your expert technical knowledge of the online marketing platform.

As a Technical Support Expert, you will be working with one of the products below:

- Search Ads 360
- Display & Video 360
- Campaign Manager
- Authorized Buyers
- Studio

Your daily activities
- Resolving technical enquiries and troubleshooting of the online marketing platform in a B2B environment;
- Using judgement in defining solutions to clients and adapt existing processes and methods to craft alternative solutions;
- Using basic coding and debugging skills for problem analysis;
- Understand the business goals of the clients and support them through a chat system providing solutions in a timely fashion;
- Achieve strong customer satisfaction with a focus on quality and results

**Requirements**:

- Excellent communication skills
- Technologically capable
- Strong negotiation skills and solid capability to build long lasting relationships
- BA/BS degree or equivalent practical experience
- 1-2 years overall work experience in sales, digital advertising or PPC campaigns
- Proven record of target achievement, strong sales attitude and desire to meet Sales quotas

**Benefits**:

- Excellent benefits package
- Multilingual and excellent work environment to provide the customer service
- Extensive training
- Internal employee incentives
- Located in an amazing office in Lisbon with excellent transport links

Location

**Relocation Package**:

- Airport pick-up and administrative assistance with your registration in Portugal;
- Reimbursement of your initial flight expenses after 9 months of successful integration;
- Yearly complementary two-way flight ticket back to your home country (within the EU);
- Accommodation in one of our company’s shared apartments;
- Free Portuguese lessons, sports activities, cooking lessons and much more

**Contract**:

- Fixed-term, renewable employment contract with a base salary + performance-based bonus;
- Initial contract with a duration of 12 months;
- One contract renewal with a duration of 12 months;
- Permanent employment contract after 2 years;
- Private health insurance immediately after contract signature (additionally to the standard insurance).


  • Technical Support Expert

    1 semana atrás


    Lisboa, Lisboa, Portugal Recruit4Work S.L. Tempo inteiro

    Have you always wondered about what it would be like to start living and working abroad? We can make this dream a reality With this job position you will be living in Lisbon, while working in a big communications company. Portugal is the place for you, with its rich culture and history, beautiful landscapes and their famous port wine it is the perfect place...

  • Technical Support

    Há 2 dias


    Lisboa, Portugal Technical Concept Gmbh Tempo inteiro

    At KWAN, we're more than just a company offering jobs—we provide you a career development plan that highlights your unique skills and passions. Join us to work on projects that not only challenge you but also help you grow.We are currently hiring a junior technical support to be part of our dynamic team.Responsibilities:Application, operational and...


  • Lisboa, Portugal Atlean World Tempo inteiro

    **:::::::::::::**:_ Description - Your Next Job, Without Boundaries!_ We are offering a great work experience in Lisbon, Portugal for a role as a **Customer and technical support expert.** **Why a Customer and technical support expert role is great for your professional and personal development**: - Live in Lisbon and embrace multicultural experiences -...


  • Lisboa, Portugal Atlean World Tempo inteiro

    **:::::::::::::**:_ Description - Your Next Job, Without Boundaries!_ We are offering a great work experience in Lisbon, Portugal for a role as a **Customer and technical support expert.** **Why a Customer and technical support expert role is great for your professional and personal development**: - Live in Lisbon and embrace multicultural experiences -...


  • Lisboa, Portugal Atlean World Tempo inteiro

    Spreek je Nederlands en wil je in het buitenland in de zon wonen? We zijn op zoek naar kandidaten die Nederlands spreken. Junior - en beginnersprofielen worden aanvaard. Als je geïnteresseerd bent: Stuur ons je CV in het Engels. - **:::::::::::::**:_ Description - Your Next Job, Without Boundaries!_ We are offering a great work experience in Lisbon,...


  • Lisboa, Portugal Atlean World Tempo inteiro

    Spreek je Nederlands en wil je in het buitenland in de zon wonen? We zijn op zoek naar kandidaten die Nederlands spreken. Junior - en beginnersprofielen worden aanvaard. Als je geïnteresseerd bent: Stuur ons je CV in het Engels. - **:::::::::::::**:_ Description - Your Next Job, Without Boundaries!_ We are offering a great work experience in Lisbon,...


  • Lisboa, Portugal Atlean World Tempo inteiro

    Spreek je Nederlands en wil je in het buitenland in de zon wonen? We zijn op zoek naar kandidaten die Nederlands spreken. Junior - en beginnersprofielen worden aanvaard. Als je geïnteresseerd bent: Stuur ons je CV in het Engels. - **:::::::::::::**:_ Description - Your Next Job, Without Boundaries!_ We are offering a great work experience in Lisbon,...


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Spreek je Nederlands en wil je in het buitenland in de zon wonen? We zijn op zoek naar kandidaten die Nederlands spreken. Junior- en beginnersprofielen worden aanvaardAls je geïnteresseerd bent:Stuur ons je CV in het Engels.- ::::::::::::::_Description Your Next Job, Without Boundaries_We are offering a great work experience in Lisbon, Portugal for a role...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Launch Your Tech Support Career in Lisbon with Exceptional Training & Benefits & Do you have a passion for problem-solving and a knack for exceptional customer service?We're looking for a Technical Support Expert (Italian & English) to join our dynamic team in LisbonWhy You'll Love This Role:Be a hero to our Enterprise customers by providing top-notch...

  • Technical expert

    Há 1 mês


    Lisboa, Lisboa, Portugal Sysmatch IT Consulting Tempo inteiro

    Technical expert (m/f) - Lisbon Descrição da função Sysmatch is an IT Consultancy and Outsourcing Company with a wide range of technological skills, resulting from the accumulation of know-how and the experience of our consultants, allowing the implementation of solutions adapted to the needs of our clients, privileging their robustness and...

  • Technical expert

    3 semanas atrás


    Lisboa, Lisboa, Portugal Sysmatch IT Consulting Tempo inteiro

    Technical expert (m/f) - Lisbon Descrição da função Sysmatch is an IT Consultancy and Outsourcing Company with a wide range of technological skills, resulting from the accumulation of know-how and the experience of our consultants, allowing the implementation of solutions adapted to the needs of our clients, privileging their robustness and...

  • Technical Support

    1 semana atrás


    Lisboa, Lisboa, Portugal Devoteam Portugal Tempo inteiro

    We are seeking a diligent Technical Support to join our fast-paced team at Devoteam Portugal in Lisboa.Growing your career as a Full Time Technical Support is an awesome opportunity to develop essential skills.If you are strong in emotional intelligence, decision-making and have the right personality for the job, then apply for the position of Technical...

  • Technical expert

    3 semanas atrás


    Lisboa, Lisboa, Portugal Sysmatch IT Consulting Tempo inteiro

    Technical expert (m/f) - Lisbon Descrição da função Sysmatch is an IT Consultancy and Outsourcing Company with a wide range of technological skills, resulting from the accumulation of know-how and the experience of our consultants, allowing the implementation of solutions adapted to the needs of our clients, privileging their robustness and...

  • Technical expert

    Há 1 mês


    Lisboa, Lisboa, Portugal Sysmatch IT Consulting Tempo inteiro

    Technical expert (m/f) - Lisbon Descrição da função Sysmatch is an IT Consultancy and Outsourcing Company with a wide range of technological skills, resulting from the accumulation of know-how and the experience of our consultants, allowing the implementation of solutions adapted to the needs of our clients, privileging their robustness and...

  • ServiceNow Technical Expert

    3 semanas atrás


    Lisboa, Lisboa, Portugal Match Profiler Tempo inteiro

    ServiceNow Technical Expert (m/f) – On-site (Brussels) Descrição da função Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients. We are currently recruiting, for...


  • Lisboa, Lisboa, Portugal Match Profiler Tempo inteiro

    ServiceNow Technical Expert (m/f) – On-site (Brussels) Descrição da função Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients. We are currently recruiting, for...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you a gaming enthusiast?Are you looking for a first experience abroad to develop your skills and work in a foreign country? Or are you looking for a long-term job to start your career? Your responsibilities and impact as a Technical Support Agentwill be: Consulting for the purchase of gamer-related products Assistance for customers through telephone,...

  • Technical Expert

    1 semana atrás


    Lisboa, Lisboa, Portugal Sysmatch Tempo inteiro

    Sysmatch is an IT Consultancy and Outsourcing Company with a wide range of technological skills, resulting from the accumulation of know-how and the experience of our consultants, allowing the implementation of solutions adapted to the needs of our clients, privileging their robustness and scalability.More than two decades in the IT market, we present...

  • Technical Support

    2 meses atrás


    Lisboa, Portugal Recooty Tempo inteiro

    At eTeam We've built long-term trusted partnerships with many Fortune 1000 companies, MSP organizations and world class talent. We leverage our longevity, experience and focus on relationships building to promote top level customer service catered to our client's business needs and by fulfilling promising careers to our candidates. To Learn more about eTeam...

  • Technical Support

    3 semanas atrás


    Lisboa, Portugal Recooty Tempo inteiro

    At eTeam We've built long-term trusted partnerships with many Fortune 1000 companies, MSP organizations and world class talent. We leverage our longevity, experience and focus on relationships building to promote top level customer service catered to our client's business needs and by fulfilling promising careers to our candidates. To Learn more about eTeam...