German Bilingual Customer Care Representative
6 meses atrás
Are you looking for a position in customer service in a young, dynamic and multicultural environment?
- Do you enjoy helping customers?
- Do you have an interest in the fashion industry?
ICX Europe provides customer care with varying luxury fashion e-commerce sites of some of the world's leading designers. Our brand-new office is conveniently located in the heart of Lisbon near Avenida metro station.
We are looking for fluent English/German speakers (level C1 / 2 or native), with excellent communication skills and availability to work flexible shifts during our operation hours of Monday-Friday 8am-8pm.
**Qualifications and requirements**
- Fluent in English and German, spoken and written (C1 / 2 or native)
- Superb communication skills
- Computer skills
- Multi-tasking skills
- Experience working in a customer service (or similar) role with contact centre / office environment preferred, but not required
- Previous luxury fashion experience is an added value
This job is ideal for someone who has great people skills, a positive attitude, and enjoys working autonomously in a team setting.
**A day in the life**
ICX Europe is a fast-paced workplace that requires timely and accurate data entry and independent decision making; all the while, complying with policy and procedures set forth by the company and its clients.
Remote working option may be available.
**Perks of working with ICX**:
- Competitive salary (14 monthly payments per year)
- Monthly meal allowance
- Great location with easy access by public transportation
- Initial training phase - fully paid
- Multicultural environment
- Opportunity to grow and evolve within our organization
- Opportunity to travel and work at our offices in the New York area and Los Angeles area
**Salary**: 19,600.00€ per year
Ability to commute/relocate:
- Lisboa, Distrito de Lisboa: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English/German (required)
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