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French (Francês) Customer Support: Streaming
Há 1 mês
**PT**:Suporte ao cliente francês: entretenimento e streaming
**FR** Service Client France : Divertissement & streaming
**We don't expect English fluency, only French at minimum C2 level**
**Location: Aveiro office**
- **We offer permanent, undefined full time employment contract - CDI (according to the Portuguese law)**:
- It is great possibility to get good money throughout the year in Portugal
- **We offer office based work system in our modern location in Aveiro**:
- We don’t need any experience, we offer training
- **Shifts system: Monday -Sunday (9:00 - 19:00)-40h/5days per week incl. Public Holidays**
Our client Canal+ is a broadcaster of premium channels, as well as an aggregator and the second largest distributor of pay-TV packages in Europe. They are offering services like: TV platform, OTT platform and film distribution.
We are looking for reinforcements in the form of French-speaking employees for our team in Aveiro.
We are looking for you, entrusted with the support of our customers.
**As a Customer Support you will**:
- Prepare, maintain and review purchasing records
- Maintains solid customer relationships by handling their questions and concerns with speed and professionalism
- Client’s query types: invoicing, subscription, service troubleshooting
**What do we expect?**
- **You speak French (at least C2 level)**:
- **You speak basic English**:
- You live in Aveiro (Portugal) and you are ready to work in our office there
- You are customer-oriented and enjoy interacting with people
- You are ready to be the part of a startup project whose shape you will have a real impact on
What do we offer?
- Competitive salary and remuneration system (incl. meal allowance):
***785€ gross **x 14 months,
***up to 140€** gross performance bonus (x12 months),
***20€ transport bonus / month **(permanent monthly supplement)
***6,83€ NET/day** meal voucher - given as a pre-paid card
- **Permanent, undefined full time employment contract - CDI (according to the Portuguese law)**:
- **Shifts system**:Monday -Sunday (9:00 - 19:00)-40h/5days per week incl. Public Holidays
- **We offer office based work system in our modern location in Aveiro**:
- Personal and career development programs and mentoring to develop skills
- **Complete online hiring process regulated**:
- A Bring a Friend Program with attractive incentives
- **Private Health Insurance from day 1**:
- Possibility to participate in a growing multicultural Project
- Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more
**EU citizenship or a residence permit in Portugal is mandatory**
assistente administrativo, apoio ao cliente, vagas emprego, atendimento ao cliente, assistente apoio cliente, service à la clientèle, agent du service à la clientèle, opérateur de centre d'appels, agent du service à la clientèle, francês, Canal+, serviço de streaming, service de diffusion en continu, service de divertissement, serviço de entretenimento
**Salary**: 800.00€ - 940.00€ per month
Application Question(s):
- Your current location:
- When is the closest possible date to start for you?
- Are you ready to work in our Office in Aveiro?
- Are you legally authorized to work in Portugal?
If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).
**Language**:
- French (C2-native) (required)
- English basic (preferred)
