Content Moderator for Social Media Platform
2 meses atrás
Looking for a new position? We have a great opportunity in Lisbon as a Video Content Moderator for a leading social media platform for you. In this role, you'll play a crucial part in reviewing and moderating user-generated content, ensuring it aligns with community guidelines and standards. If you're detail-oriented, culturally aware, and eager to contribute to creating a better online space, this is your chance
**Your responsibilities and impact working as a **Content Moderator will be**:
- Reviewing various types of content (videos, images, text, and audio) in accordance with policies.
- Classifying the typology of content (videos, images, text, and audio) based on established processes and policies.
- Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals.
- Ensuring user and brand safety through effective content moderation practices.
- Disclaimer: Please be aware that these tasks involve extensive exposure to sensitive content, including vulgar content, violence, pornography, and fake news.
**Skills, qualifications and interests you need to succeed in this role**:
- A native level of Spanish and at least a C1 level of English
- Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country
- Passion for customer service, content moderation, or technical support
- Keeping up-to-date with social media trends and practices
- Resilience to sensitive content, demonstrating emotional maturity and professional detachment
- Motivation and commitment to perform the assigned tasks effectively
- Excitement about intercultural communication and embracing the expatriate lifestyle
**What is in it for you?**
- Type of contract: Unfixed term contract, 30 days probation period
- Working hours: full time (40h/week), shifts 24/7 Monday to Sunday
- Salary conditions: 1,050 € gross/month + performance bonus 120 € from 4th full month
- Health insurance after 6 months
- Help with acquiring the NIF and SSN
- A relocation package of 360 euros per month for the first three months
- Paid professional training
- Fun and engaging company-wide initiatives
- Excellent work culture
**Your Future Company**:
Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
**What should you expect from living in Lisbon?**
- A colorful city view and a rich cultural history
- Pros of living in a European capital on a budget
- Delicious Portuguese cuisine and famous cafe culture
- Friendly people, good vibes and a happy-go-lucky urban life
- Warm climate all year and a sunny beach life next to the Atlantic
- A large English-speaking local community and international environment
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