Technical Support for Lighting Products

4 meses atrás


Lisboa, Portugal Blu Selection Tempo inteiro

You are interested in technology and tech-savvy?

Do you want to be part of a multicultural team in a company that works alongside well-known brands?

Do you want to work for a global player in smart lighting solutions?

Do you want to relocate to the beautiful capital of Portugal - Lisbon?

Then this could be the perfect opportunity for you to have the experience of a lifetime

Tasks

Your responsibilities and impact as a Technical Support Agent will be:

- Provide support to customers by responding to inbound requests + document relevant case information
- Ensure excellent customer satisfaction by responding in an appropriate and friendly manner
- You will work in a multicultural team environment alongside a diverse team

**Requirements**:
Skills, qualifications, and interests you need to succeed in this role:
The company is recruiting on soft skills, regardless of your field of studies they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, are proactive, and are a team player? Then they might have an opportunity for you to join them
- You are a native Polish speaker (this is a must) + a good level of English
- You are living in Portugal
- You are in the possession of NIF and SSN
- You are motivated and committed to your work
- You are a team player and willing to work with many other nationalities
- Previous experience in Customer Service or credit recovery experience is a plus

**Benefits**:
What’s in it for you?
- Working hours: Monday to Friday, from 8 - 17 (for now)
- Indefinite contract after 3 months of probation
- A package in line with the market: 12.200€ gross/yearly (paid 14x in a year) + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + Private Health Insurance and dental plan (after six months)
- If you live outside Portugal: reimbursement (up to 400€) of the initial flight ticket after 6 months within the company + 12 months of accommodation in a shared flat provided by the company (rental fee to pay)
- Working in the office
- Opportunity to be part of a challenging and fast-paced environment
- Possibility to collaborate with some of the biggest brands in the industry
- A multicultural and international environment
- Fully paid training, professional development, and career evolution

Is this project not the perfect fit for you? Send me your CV to be considered for other projects or future opportunities



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