Quality Control Team Lead
2 semanas atrás
**Who are we..**
Stats Perform collects the richest sports data in the world and transforms it through revolutionary artificial intelligence (AI) to unlock the most in-depth insights for media and technology, betting and team performance. With company roots dating back almost 40 years, Stats Perform embraces and solves the dynamic nature of sport - be that for digital and broadcast media with differentiated storytelling, tech companies with reliable and fast data to power their own innovations, sportsbooks with in-play betting and integrity services, or teams with first-of-its-kind AI analysis software. As the leading sports data and AI company, Stats Perform works with most of the top global sports broadcast companies, tech companies, sportsbooks, teams and leagues
**What's our new role about **
You are part of the Fast Data Quality Management System. QMS functions as independent unit which is responsible for the performance evaluation of data collectors, operational incident investigation, the third level customer support for the RunningBall product and the continuous improvement of data collection processes and product quality.
In your role as QMS Fast Data - QC Team Lead, you are managing a team of Quality Control Administrators that is responsible for the operational third level customer support, the investigation of operational incidents, for conducting in-depth quality checks on the data over TV, and for the post-match evaluation of data collectors to determine the quality of the fast data product.
**What we need from you **
Team and People Management: whilst you conduct operational tasks yourself, you additionally ensure your team delivers operational tasks accurately and on time.
Match evaluation: post-match evaluation according to standard operational procedures for both Scouts and Supporters.
Incident investigation: ensuring operational incidents are properly investigated and escalated internally and externally.
Third Level Customer Support: Dealing with match data quality-related client queries.
Deliver client
- and stakeholder feedback to improve the performance of your team.
Onboarding and training of new hires.
Support your line manager in delivering efficiency
- initiatives, and with the implementation of new processes.
**What skills & experience you’ll bring to us **
Knowledge around metrics to determine data quality.
Sufficient multitasking skills to be able to observe data on various platform in real-time.
Ability to conduct a repetitive task according to SOPs with a high-quality output.
Time Management: Ability to work under pressure and to prioritize tasks.
Flexibility: Willingness and ability to work in a 24/7 live environment as the role involves weekends, night shifts and public holidays
Teamwork and collaboration: you work well within a team, but also feel confident with delivering tasks independently.
Ideally you have already some experience with team and people management.
Experience with regards to launching investigation processes, and with client communications.
Excellent command of English in verbal and written form.
Profound knowledge of technical devices and MS Office package
Sports knowledge of all sports as per the fast data product portfolio
Awareness and compliance/adherence to ISO 9001:2015 certification: You are aware that Stats Perform is ISO 9001 certificated. You follow all procedures required.
**THE BENEFITS YOU WILL ENJOY WHEN YOU JOIN WILL INCLUDE
**And there’s more**you’ll have access to our **online learning porta **l and be part of our **Career Deal, **which aims to support your **continued professional **development **. We also have a **structured management development programme **and a **financially rewarding ‘Refer a Friend’ **scheme.
**Please Note**:
- some of these benefits will be available to you upon successful completion of your probation.
- Stats Perform is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status._
-
Team Lead
4 semanas atrás
Aveiro, Portugal Stats Perform Tempo inteiroDepartment: Soccer Performance Job Title: Team Lead Reports To (title): Senior Team Lead (Performance Data) Career Level: 3 Location: Aveiro Hours of Work: 40 Line Management Responsibility: Yes **WHAT’S YOUR NEW ROLE ABOUT? You will be part of our operations management team with expert knowledge in processes and definitions to ensure accurate and...
-
Tech Lead
1 semana atrás
Aveiro, Portugal Dellent Consulting Tempo inteiroDo you find yourself staring at the cloud often? Then you will like this project because here you will be able to develop cloud integration solutions with a focus on customer needs. You will work on projects about Cloud Adoption, Data Integration and Cloud Native Services, in a multicultural team with presence in Portugal and Germany. We are looking for...
-
Tech Lead
Há 1 mês
Aveiro, Portugal Cloud Prime Tempo inteiroAveiro, Portugal - Hybrid More details Permanent Technology Leadership At least 5 years of experience - Senior Requires work permit **Language(s)**: Required English SKILLS **Must have**: Microsoft Azure Cloud Computing Team Leadership **Other Required**: Communication Skills Customer Experience DESCRIPTION Cloud Prime is a German bred engineering...
-
Tech Lead
2 semanas atrás
Aveiro, Portugal Landing.Jobs Tempo inteiroAt Cloud Prime (Permanent), in Aveiro, PortugalExpires at: 2024-05-26Remote policy: Partial remoteCloud Prime is a German bred engineering company, and we are proud of our engineering origins. We build for our customers their future operational foundation and transform them into a cloud-native companies. We achieve this by focusing on cloud integration and...
-
Logistics Operations Team Leader
41 minutos atrás
Aveiro, Portugal Bosch Group Tempo inteiroYour contribution to something big: Coordinate and supervise the work of the logistics warehouse and transport team in reception, storage and dispatch activities; Carry out the monitoring and analytical control of all the indicators of the operations and ensure all the necessary administrative processes; Ensure the packaging and arrangement of materials in...
-
Product Marketing Lead
4 semanas atrás
Aveiro, Portugal Canonical - Jobs Tempo inteiroCanonical is looking for a Product Marketing Lead who will be responsible for leading a team that develops marketing strategies and go to market plans at a global level for a the entirety of Canonical portfolio. This is a hands-on, multi-disciplinary and dynamic position, requiring close collaboration with the product and engineering teams, sales, as well as...
-
Roadmap & Portfolio Lead
30 minutos atrás
Aveiro, Portugal Siemens Gamesa Renewable Energy, S.A. Tempo inteiroIt takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team. Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed...
-
Transports Operations Team Leader
41 minutos atrás
Aveiro, Portugal Bosch Group Tempo inteiroJob Description Your contribution to something big: Coordinate and supervise the work of the logistics warehouse and transport team in reception, storage and dispatch activities; Carry out the monitoring and analytical control of all the indicators of the operations and ensure all the necessary administrative processes; Ensure the packaging and...
-
Global Continuous Improvement Leader
Há 4 dias
Aveiro, Portugal Sidel Tempo inteiroWe're looking for a Senior Six Sigma Expert for the Group Quality and Continuous Improvement DepartmentYour MissionDefine, in collaboration withother functions, main areas of improvement and suggest the six sigmaimprovement projectsSupport continuous improvementaction plan definition and control its implementation for each function,securing consistency of...
-
Global Continuous Improvement Leader
2 semanas atrás
Aveiro, Portugal Sidel Tempo inteiroWe're looking for a Senior Six Sigma Expert for the Group Quality and Continuous Improvement Department Your MissionDefine, in collaboration withother functions, main areas of improvement and suggest the six sigmaimprovement projectsSupport continuous improvementaction plan definition and control its implementation for each function,securing consistency of...
-
Quality Assurance Engineer
3 semanas atrás
Aveiro, Aveiro, Portugal ITCenter Tempo inteiroResponsibilities:Drive testing strategy and creation on ITC productsDefine, execute and maintain efficient automated test setupsWork closely with software development engineers to improve existing productsGuarantee continuously improvement on quality assurance standards and company processesEnsure products meet customer expectations and demandCreate reports...
-
Transports Operations Team Leader
46 minutos atrás
Aveiro, Portugal Tn Portugal Tempo inteirocol-wideJob Description:Job DescriptionYour contribution to something big:Coordinate and supervise the work of the logistics warehouse and transport team in reception, storage and dispatch activities;Carry out the monitoring and analytical control of all the indicators of the operations and ensure all the necessary administrative processes;Ensure the...
-
Transports Operations Team Leader
48 minutos atrás
Aveiro, Portugal Tn Portugal Tempo inteirocol-wideJob Description:Job DescriptionYour contribution to something big:Coordinate and supervise the work of the logistics warehouse and transport team in reception, storage and dispatch activities;Carry out the monitoring and analytical control of all the indicators of the operations and ensure all the necessary administrative processes;Ensure the...
-
Transports Operations Team Leader
42 minutos atrás
Aveiro, Portugal Bosch Tempo inteiroJob DescriptionYour contribution to something big: Coordinate and supervise the work of the logistics warehouse and transport team in reception, storage and dispatch activities;Carry out the monitoring and analytical control of all the indicators of the operations and ensure all the necessary administrative processes;Ensure the packaging and arrangement of...
-
Qms Specialist
4 semanas atrás
Aveiro, Portugal Stats Perform Tempo inteiro**Job Purpose ** To support the QMS (Quality Management Systems) Football QMS lead and SDQ Opta team in continually assessing and reporting on data quality of live and post-match game data StatsPerform produces, also assisting in process improvements, documentation and all other elements of the QMS life cycle **What you’ll be doing.** - To manage a team...
-
Data Collection Analyst
Há 1 mês
Aveiro, Portugal Stats Perform Tempo inteiroDepartment: Group Operations Job Title: Data Collection Analyst - Support Reports To (title): Fast Data Support Team Lead Career Level: CL1 Location: Aveiro, Portugal Hours of Work: 40 hours Line Management Responsibility: No Working in **Fast Data Support **, the focus of the department is to **assure the quality of the product **collected by the...
-
Aveiro, Portugal Match Profiler Tempo inteiroMatch Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients. We are currently recruiting, for integration in our internal team/client, professionals with the following...
-
Sales Operations Analyst
4 semanas atrás
Aveiro, Portugal Canonical - Jobs Tempo inteiro**Key responsibilities**: - Support all aspects of the day-to-day operations of the sales function globally - Review opportunities for accuracy and provision orders on successful closure of a deal - Support the Sales Operations Manager to improve sales data quality and processes - Report on data quality metrics to executive level stakeholders - Implement...
-
Senior/tech Leads Outsystems
4 semanas atrás
Aveiro, Portugal Match Profiler Tempo inteiroMatch Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients. We are currently recruiting, for integration in our internal team/client, professionals with the following...
-
Logistics Operations Team Leader
47 minutos atrás
Aveiro, Portugal Tn Portugal Tempo inteirocol-wideJob Description:Job DescriptionYour contribution to something big:Coordinate and supervise the work of the logistics warehouse, storage and supply activities;Carry out the monitoring and analytical control of all the indicators of the operations and ensure all the necessary administrative processes;Ensure the packaging and arrangement of materials in...