Head of Technology
2 semanas atrás
TUI Group is the world’s number one integrated tourism business. Mobile & Payments is a global team within TUI technology responsible for Mobile & Payments technologies across TUI group serving all our markets. We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps and Agile Delivery providing services across the UK, Sweden, Germany, Belgium and The Netherlands.
Innovation in mobile is changing the way we do business and transforming the way our customers interact with us. Our customers now expect their holiday experience to be enhanced and simplified through innovative mobile products and services. And our future success will to a great extent be built on how well we define that mobile vision and create those products, and how well be bring digital product into our day-to-day business.
We never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience.
We now have a well-established mobile team based in the heart of London and in Porto, packed with talented and dedicated people who are building and developing mobile technology for our 20 million customers across the world. The core of our focus is on our multi-award winning mobile apps, which have seen millions of downloads and are used by tens of thousands of our customers every day.
We are looking for a talented and dedicated leader to join the newly formed Mobile & Payments domain organisation which is responsible for TUI’s Mobile Apps and Payment technologies across all holiday products and regions. This includes development of new capabilities and features and ongoing enhancements based on the agreed business roadmap and key priorities for all regions as well as operation and ongoing technical/ platform improvements of the relevant technology stacks.
This opportunity is a 6month secondment as the role of Head Of Technology - Mobile, as a senior role in the Domain, has an end to end responsibility for the leadership of a number of cross-functional agile delivery teams for overseeing the design, creation, delivery and operation of a range of IT-travel products and solutions across multiple markets in line with business priorities. Working in close collaboration with business stakeholders, the Head Of Technology - Mobile also has a shared responsibility for the overall business outcomes for their area including a set of strategic OKRs and KPIs.
**ABOUT THE JOB**:
As a Head Of Technology - Mobile, you will be responsible for leadership of the IT members of several cross-functional agile teams each and oversee ongoing enhancements and operation of TUI Mobile Apps for iOS and Android (e.g. TUI Digital Assistant) as well as the surrounding technology stack and microservices.
Your key responsibility is to the people you support, ensuring that they are growing within their area of expertise, acquiring new skills, doing valuable work, working well together and feeling engaged and supported.
You will be responsible for identification and recruitment of new talent into your team, coaching and mentoring existing and new team members, performance management and active career development. You will focus on increasing autonomy of your teams, on enabling effective decision making and fostering a culture of learning and continuous improvement.
You and your teams will be responsible for the full software development lifecycle and operation as well as working with other teams and stakeholders such as business executives to remove impediments and achieve business outcomes. You will focus on continuously improving ways of working within and between teams and improving cross-team collaboration and engagement across IT and Business communities. You will manage relationships with key partners and suppliers and secure that 3rd party deliveries are completed in line with business needs and in accordance with the domain technology standards and strategy.
You will maintain a strong understanding of the bigger picture, think ahead and understand the overall business strategy and you will use these insights to shape people, delivery and technology strategy for your area. Where applicable, you will actively support DevSecOps approach to building and releasing features whilst constantly optimising the delivery of business value at pace. You will ensure we have the delivery capacity, capabilities and team culture to deliver business outcomes sustainably and with the right level of quality from the outset. You will have a full budget and cost responsibility for your teams in terms of delivery and operating costs for your teams including budget planning, cost management and cost tracking and, in collaboration with Technology Leads and Product Leads, you will strive to continue to improve delivery and operational efficiency.
You will have a strong background of leading cross-fun
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