Ecommerce & Digital Product Manager

1 semana atrás

Lisboa, Portugal BNP Paribas Tempo inteiro

**About the job**

BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 73 countries, with more than 196,000 employees, including around 149,000 in Europe. The Group has key positions in its three main activities: Domestic Markets, International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors.

BNP Paribas Corporate and Institutional Banking is a globally recognised leader offering capital markets, securities services, financing, treasury and advisory solutions.

BNP Paribas’ Global Markets business offers a broad range of products and services in the global interest rates, credit, currency, equities & commodity markets. Global Markets help their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk. Their client base comprises of hundreds of corporations, institutional investors, banks, governments and supranational organizations.

e-Commerce & Digital (e-C&D) is a cross-business (GBL) department, responsible for driving the electronification and digitization of Global Markets. Within the e-Commerce space our focus is to manage the evolution and the enhancement of our electronic platforms (Single-Dealer Platforms, Multi-Dealer Platforms, Markets 360 Portal, BoTs ), with the objective of increasing the digital footprint to better serve our clients and improving the efficiency of our Sales teams. We are also in charge of driving the digital transformation of GM by monitoring, coordinating and delivering new digital products and services, potentially leveraging the GM Lab’s AI and Predictiveexpertise or partnering with external Fintechs (via Proof of Concept).

**Your Main Activities Are**

The purpose of the role is to work within an established Product team to help define, deliver and manage existing and new digital channels for the distribution of Global Markets content, including Markets 360 Strategy & Economics notes and Sales & Trading desk commentary and views. It also involves supporting other key digital and innovation initiatives by being a driving force of our Digital Transformation in general. The Digital Product Analyst reports to an experienced Product Manager and has the following responsibilities:
Participate to the definition of the strategic vision of the Global Markets Content digital stream

Interact closely with the Sales / Front Office teams globally to capture client and business’ needs and structure them for roadmap planning and prioritisation with the Tech team

Contribute to translating business needs into product requirements with appropriate user stories in Jira

Keep product documentation up-to-date

Participate to the testing of new product releases by making sure they align to original requirements and by identifying any defects before business sign-off / go live

Prepare marketing content, working closely with Marketing and Sales teams, ensuring that they are easily accessible by Sales and/or clients and kept up-to-date across our channels

Host sessions to demo latest features and conduct training sessions

Collect user’s feedback to identify any new needs or issues to add the product backlog

Analyse product usage data, develop metrics and build dashboards to inform decisions on product development and go-to market strategy

Prepare presentations and communicate progress in a clear, regular and structured manner

Think proactively, identify new opportunities and optimise existing solutions

**Profile and Skills to Success**

1+ years experience in a similar role in consulting, startup or corporate environment, preferably within the financial industry

Interested in financial markets and technology, continually learning and staying abreast of new developments

Good awareness of risk and fundamental risk concepts, always considering risk through daily activities and abiding by corporate procedures

Ability to deliver business results on time, track performance and demonstrate continuous improvement while working with global cross-functional teams

Strategic and lateral mind-set ensuring the right questions are asked upfront, the right people are engaged and the product roadmap is well defined and well understood

Keen interest in understanding the underlying technology components to guide users towards feasible features and to analyse a problem-solution from every angle together with the developers

Ability to understand business needs and convert them into product requirements;

Detail-oriented with ability to understand and select information that is useful for performing the job

Ability to undertake a number of issues simultaneously as well as ability to work under pressure, staying calm, positive and in control of emotions

Analytical mind-set with a keen interest in statistical analysis,

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