Applicative Support

Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients.
We are currently recruiting, for integration in our internal team/client, professionals with the following profile:
Applicative Support (M/F) - Hybrid (Lisbon)
What do you need to have:
Hard Skills:

- 4 years of experience in Business or Systems analysis, working in a large corporate environment, preferably in a financial sector
- Good standard of education including relevant IT qualifications and/or Business qualification and/or relevant work experience are valued
- Good knowledge of Investor Services Business is valued
- ITIL Qualification is valued
- Strong experience with Application Exception Management, monitoring and alerts triaging are valued
- Experience with Issue Tracking systems like, Service Now, etc. are valued
- Experience with internal support organizations and third-party vendors
- Experience leading and facilitating and delivery of training
- Proven ability to work with teams in offshore locations
- Fluent in English

Soft skills
- Good communication
- Team spirit
- Proactivity
- Time management

What we can offer:

- Personalized support from your team
- Your manager will take into consideration your motivations and suggestions
- Victories will be celebrated together
- Your HR and Support Teams will always be available to help
- Constant feedback on your work
- A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc)
- And, of course, many gatherings and social events
- Candidatar