Senior Global IT Support

3 semanas atrás

Maia, Portugal HeiQ plc Tempo inteiro

**Introduction**:
HeiQ combines the flexibility and dynamism of a young and customer-oriented company with the professionalism of an international, UK stock market listed player. In order to continue our growth story, we are looking for an experienced

**Senior Global IT Support (100%)**

In this newly created role, you will be supporting the global HeiQ group and will report directly to the Global IT Infrastructure & Security Manager, Head of IT Support.

**Your responsibilities**:

- Provide 1st and 2nd level technical support to the HeiQ Group, resolving hardware, software, and network-related issues.
- Prioritize and resolve support requests efficiently, ensuring mínimal disruption to end-users.
- Maintain and administer Azure and Office 365 environments, managing user accounts, permissions, and security settings.
- Maintain and monitor the server infrastructure, ensuring its stability, performance, and security.
- Assist in the onboarding process of new staff, setting up user accounts and providing necessary IT training.
- Collaborate with IT teams and stakeholders for effective incident management, problem resolution, and system upgrades.
- Monitor system performance, identify areas for improvement, and implement proactive measures.
- Develop and maintain technical documentation, user guides, and knowledge base articles.
- Stay updated with emerging technologies, recommending innovative solutions for improved IT support services.
- Participate in IT projects, providing technical expertise and assisting with deployments and upgrades.
- Conduct training sessions for end-users to enhance their IT skills.

**You are**:

- Proficient in maintaining and monitoring server infrastructure.
- Proficient in troubleshooting hardware, software, and network issues.
- Familiar with IT service management principles and best practices.
- An excellent communicator in English and a skilled problem-solver.
- Able to work independently and manage multiple responsibilities.

**You bring**:

- Bachelor's degree in Computer Science, Information Technology, or related field.
- Extensive experience in senior-level IT support, preferably in a multinational organization.
- Strong knowledge and hands-on experience in Azure and Office 365 administration.
- Proactive attitude towards learning and keeping up with industry advancements.
- Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate) are a plus.

**We offer**:

- A chance to step up, take responsibility, and make a difference in shaping HeiQ’s global growth story.
- Hard work, a breath-takingly high pace, and a direct communication style.
- An extraordinary team and a diverse, inclusive, meritocratic culture.
- Performance-based employment conditions.

**Interested?**:
**About us**:
HeiQ is a three-in-one company: Scientific research, Specialty materials manufacturing and Consumer ingredient branding, all for improving the lives of billions of people by adding functionalities to all kinds of materials. HeiQ is a leader in têxtile innovation creating some of the most effective, durable and high-performance têxtile technologies in the market today.
- Founded in 2005 during a hike in the Swiss Alps
- Listed on the London Stock Exchange Main Market (LSE:HEIQ) since 2020
- Founders: Carlo Centonze & Dr. Murray Height
- Swiss Federal Institute of Technology Zurich (ETH) spin-off
- More than 200 professionals of 30 nationalities in 13 countries on 5 continents
- Boundless academic research network and internal development specialists
- Today, PhD’s around the world are working on HeiQ projects
- Swiss headquarters with subsidiaries in Australia, Austria, Belgium, Brazil, China, Germany, Hong Kong, Portugal, Spain, Taiwan, Thailand, and USA
- 35,000 tonnes per year manufacturing capacity in its sites in Switzerland, Australia & USA

  • Senior Global IT Support

    2 semanas atrás

    Maia, Portugal HeiQ plc Tempo inteiro

    **Introduction**: HeiQ combines the flexibility and dynamism of a young and customer-oriented company with the professionalism of an international, UK stock market listed player. In order to continue our growth story, we are looking for an experienced **Senior Global IT Support (100%)** In this newly created role, you will be supporting the global HeiQ...

  • Senior Global IT Support

    1 semana atrás

    Maia, Portugal HeiQ plc Tempo inteiro

    Introduction:HeiQ combines the flexibility and dynamism of a young and customer-oriented company with the professionalism of an international, UK stock market listed player. In order to continue our growth story, we are looking for an experiencedSenior Global IT Support (100%)In this newly created role, you will be supporting the global HeiQ group and will...

  • Senior Global IT Support

    1 semana atrás

    Maia, Portugal HeiQ plc Tempo inteiro

    Introduction:HeiQ combines the flexibility and dynamism of a young and customer-oriented company with the professionalism of an international, UK stock market listed player. In order to continue our growth story, we are looking for an experiencedSenior Global IT Support (100%)In this newly created role, you will be supporting the global HeiQ group and will...

  • Global IT Support

    3 semanas atrás

    Maia, Portugal HeiQ plc Tempo inteiro

    **Introduction**: HeiQ combines the flexibility and dynamism of a young and customer-oriented company with the professionalism of an international, UK stock market listed player. In order to continue our growth story, we are looking for an experienced **Global IT Support (100%)** In this newly created role, you will be supporting the global HeiQ group and...

  • Global IT Support

    2 meses atrás

    Maia, Portugal HeiQ plc Tempo inteiro

    **Introduction**: HeiQ combines the flexibility and dynamism of a young and customer-oriented company with the professionalism of an international, UK stock market listed player. In order to continue our growth story, we are looking for an experienced **Global IT Support (100%)** In this newly created role, you will be supporting the global HeiQ group and...

  • Global IT Support

    1 semana atrás

    Maia, Portugal HeiQ plc Tempo inteiro

    Introduction:HeiQ combines the flexibility and dynamism of a young and customer-oriented company with the professionalism of an international, UK stock market listed player. In order to continue our growth story, we are looking for an experiencedGlobal IT Support (100%)In this newly created role, you will be supporting the global HeiQ group and will report...

  • Global It

    1 semana atrás

    Maia, Portugal Critical Manufacturing Tempo inteiro

    Global IT & Information Security Director Critical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive, and modular MES software. We have a global presence, but our headquarters, and the main technical center, are in Porto (Maia), Portugal, where we develop a...

  • It Senior Engineer As Product Information Management Expert

    1 semana atrás

    Maia, Portugal Infineon Technologies Tempo inteiro

    IT Senior Engineer as Product Information Management Expert (f/m/div) Porto, Porto District IT Senior Engineer as Product Information Management Expert (f/m/div)Maia Maia, Porto District, Portugal As an IT Senior Engineer, you will deliver functional and technical designs of solutions that distribute Product Information to our web ecosystem, marketing...

  • Senior Engineer It Data Business Intelligence

    1 semana atrás

    Maia, Portugal Infineon Technologies Tempo inteiro

    Senior Engineer IT Data Business Intelligence & Analytics (f/m/div) Porto Senior Engineer IT Data Business Intelligence & Analytics (f/m/div)Maia Maia, Porto District, Portugal Do you enjoy both working technically and enabling others with Data? In this role, you will enable your customers to maximize the value generated by data within a global,- wide...

  • Senior Engineer IT Data Business Intelligence

    1 semana atrás

    Maia, Portugal Infineon Technologies Tempo inteiro

    Do you enjoy both working technically and enabling others with Data? In this role, you will enable your customers to maximize the value generated by data within a global, company-wide Business Intelligence and Analytics organization. We are fully committed to this organization's strategic impact and we are looking for you to leave your footprint and to work...

  • IT Senior Engineer as Product Information Management Expert

    1 semana atrás

    Maia, Portugal Infineon Technologies Tempo inteiro

    Do you like to translate customer requirements into IT solutions? Are you passionate about delivering the best experience to Infineon customers? If you have an eye for the big picture, like to bring in new ideas and want to develop them in a global environment, we are looking forward to your applicationAs an IT Senior Engineer, you will deliver functional...

  • Senior Engineer IT Data Business Intelligence

    Há 1 mês

    Maia, Portugal Infineon Technologies Tempo inteiro

    Do you enjoy both working technically and enabling others with Data? In this role, you will enable your customers to maximize the value generated by data within a global, company-wide Business Intelligence and Analytics organization. We are fully committed to this organization’s strategic impact and we are looking for you to leave your footprint and to...

  • Senior Engineer IT Data Business Intelligence

    3 semanas atrás

    Maia, Portugal Infineon Technologies Tempo inteiro

    Do you enjoy both working technically and enabling others with Data? In this role, you will enable your customers to maximize the value generated by data within a global, company-wide Business Intelligence and Analytics organization. We are fully committed to this organization’s strategic impact and we are looking for you to leave your footprint and to...

  • Senior Analyst IT Data Business Intelligence

    Há 3 dias

    Maia, Portugal Infineon Technologies Tempo inteiro

    Do you enjoy both working technically and enabling others with Data? In this role, you will enable your customers to maximize the value generated by data within a global, company-wide Business Intelligence and Analytics organization. We are fully committed to this organization’s strategic impact and we are looking for you to leave your footprint and to...

  • IT Senior Engineer as Product Information Management Expert

    4 semanas atrás

    Maia, Portugal Infineon Technologies Tempo inteiro

    Do you like to translate customer requirements into IT solutions? Are you passionate about delivering the best experience to Infineon customers? If you have an eye for the big picture, like to bring in new ideas and want to develop them in a global environment, we are looking forward to your application!As an IT Senior Engineer, you will deliver functional...

  • IT Senior Engineer as Product Information Management Expert

    3 semanas atrás

    Maia, Portugal Infineon Technologies Tempo inteiro

    Do you like to translate customer requirements into IT solutions? Are you passionate about delivering the best experience to Infineon customers? If you have an eye for the big picture, like to bring in new ideas and want to develop them in a global environment, we are looking forward to your application!As an IT Senior Engineer, you will deliver functional...

  • IT Senior Engineer as Product Information Management Expert

    1 semana atrás

    Maia, Portugal Infineon Technologies Tempo inteiro

    As an IT Senior Engineer, you will deliver functional and technical designs of solutions that distribute Product Information to our web ecosystem, marketing channels, e-commerce, and enterprise applications.In your new role you will:Design solutions for Product Information Management which support customer's digital journey; Support projects for enhancements...

  • Senior Business Intelligence

    1 semana atrás

    Maia, Portugal Hottinger, Bruel & Kjaer Tempo inteiro

    This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.At HBK, we live up to...

  • Senior Data Engineer

    1 semana atrás

    Maia, Portugal Infineon Technologies Tempo inteiro

    Do you enjoy both working technically and enabling others with Data? In this role, you will enable our customers to maximize the value generated by data within a global, company-wide Business Intelligence and Analytics organization. We are fully committed to this organization's strategic impact and we are looking for you to leave your footprint and to work...

  • Senior Business Intelligence

    3 semanas atrás

    Maia, Portugal Hottinger, Bruel & Kjaer Tempo inteiro

    This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions. At HBK, we live up...