Cruise Sales Representative

Our Cruise Sales Representatives fulfill the travel and vacation dreams of our members every day, by helping them use their incredible member benefits like free hotel stays and airline tickets, and greatly discounted cruise packages.

**Responsibilities**:

- Sell travel certificate packages of tremendous value to customers
- Maximize all opportunities by booking travel addon products with every reservation
- Make outbound and receive inbound calls as required to communicate the value of the packages
- Identifying opportunities to maximize sales (upsell/cross-sell), by classifying and recommending appropriate packages.
- Determine how to best fulfill members travel request based on customer needs and available options.
- Promote product and services, building sustainable relationships of trust through open and interactive communication
- Contribute to team effort by reaching key performance indicators

**Requirements**:

- 2+ years' experience in Sales
- 2+ years' experience in Tourism or Hospitality industry
- Flexibility to work in schedules/shifts: according to US Market time zone
- Highly proficient in English to communicate effectively over the phone
- Travel and cruise experience highly preferred
- Microsoft proficient and comfortable learning new computer programs and systems
- Excellent attention to detail

**Compensation**:

- Base 800€ / month plus commissions and bonuses
- 400€ - 1200€/ month in commissions

**Perks & Benefits**:

- Base salary + 2 extra months of salary
- Sales incentives
- Paid training
- Food allowance (average of 150€/month)
- Private health insurance
- Employee Assistance Program
- Professional growth
- Awards and recognitions
- Multicultural international environment

**Remote Work Requirements**:

- Must be a currently supported version of **PC**, or Laptop (**NO** Chrome Book or Tablets permitted)
- Windows 10 or MAC High Sierra or Mojave
- CPU: 1.5 GHz or higher dual core processor
- RAM: 4 GB of RAM
- Hard Drive: At least 500gb with 250MB free space
- **Internet** with 30Mbps Upload and 30Mbps Download for VoIP (Ethernet connection is a must)
- **Headset** USB with Noise Canceling, similar to Plantronics C3220 or Jabra ENC010
- **USB Camera** or laptop camera

**Who We Are**:
Welcome to **_arrivia_**. We specialize in making brands better through the power of travel. With more than 55 years of combined experience, we’re a merger of three powerhouse brands (in case you’ve heard of us in the travel industry) combining ICE, SOR Technology and WMPH Vacations. With offices on both coasts of the US and around the world, we embrace diversity and a passion for travel across our global staff.

We’re focused on building a customer-first culture, fueled by the best travel experiences for all our members at every point in their journey. Grow with us, as we continue our path to deliver innovative solutions and take charge of change. The adventure is only beginning. We’re on a mission to help people around the world travel better and experience more. Our team members bring world-class skills to the table to create extraordinary memories for our partners and members.

**Our Core Values**:
Here at** **_arrivia_** we
- **Stay Curious** - Explore new challenges and make space to learn, grow and improve
- **Keep it Real** - Earn trust through open, honest and clear communication
- **Own it** - Seek ways to make an impact and take action.
- **Win Together** - Create a culture of connection and inclusion where everyone can be their best