Jira / Confluence System Admin (M/F/d)

5 meses atrás

Amadora, Portugal Siemens Mobility Tempo inteiro

**Job Description**:
**Job ID**:

- 377732**Company**:

- Siemens S.A.**Organization**:

- Smart Infrastructure**Job Family**:

- Information Technology**Experience Level**:

- Experienced Professional**Full Time / Part Time**:

- Full-time**Remote vs Office**:

- Hybrid (Remote/Office)**Contract Type**:

- Permanent**The time to change is now**

It is time to build a sustainable future and define how we evolve through technology with purpose.At Lisbon Tech Hub we create value in the business digital transition, from Portugal to the world, and IT solutions with purpose. Our team has more than 1300 experts working in areas such as Analytics & Business Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service Management and IT Strategy & User Experience.Lisbon Tech Hub innovates, designs, transforms the information technology solutions and services for Siemens through our delivery units.Transforming our future starts with every dayLisbon Tech Hub is the home of the new technologists - Dream Builders, Impact Creators & Future Makers.**Are you one of them? Join us**

**What role will you play?**
- As an Atlassian Operations Professional, you will strengthen our team and support the operations of our Jira, Jira Service Management and Confluence environments that we run for a number of Siemens internal and external clients. You will be collaborating closely with the AWS infrastructure / Jira/Confluence administration team and the Service Owner.**Your new responsibilites**:

- Bring your experience in running Atlassian products to ensure reliable and professional operation of Jira, Jira Service Management and Confluence
- Have a good understanding of the business process that is supported by Jira and Confluence
- Improve and adapt the set-up and configuration of the Atlassian products with evolving requirements
- Consult and support the Service Owner and the Jira/Confluence team in expanding the Service
- Offering for new use cases
- Coach the AWS and Jira/Confluence team on Atlassian-specific concepts and configurations
- Troubleshooting by evaluating logs to identify common problems, analyzing system resource utilization reports to evaluate likely causes for performance degradation

**We are looking for**:

- University degree in Computer Science or related technical field preferred
- Minimum of 5 years of experience in IT operations & support
- Minimum of 3 years of experience in the area of Atlassian Software Suite (Jira, Confluence - DataCenter Edition)
- Experience with orchestration tools (Ansible)
- Experience in running Jira & Confluence on AWS
- Experience with web servers and java set up and troubleshooting preferrably Atlassian System Administration (Server) (ACP-500)
- Strong analytical and problem-solving skills
- Experience in working with virtual, globally distributed, multicultural teams remotely
- Written and spoken English on a proficient level is a must, additional language like German is a plus
- Experience and working knowledge of ITIL principles
- Interest in Cybersecurity topics, Cybersecurity training and qualifications are a plus
- Experience with Identity Federation (SAML / OIDC)

**What makes us proud as an employer**:
The Biggest of Tech Portugal -Technology Production Category (Awarded by Exame Informática and Visão Magazines)Top Companies to work in Portugal (Awarded by LinkedIn)Healthy Workplaces Award - 3rd large corporations (Awarded by Portuguese Psychologists’ Association)Most ESG responsible company in Tech/Industrial Sector (Awarded by Merco Corporate Reputation Monitor)2nd Best Engineering Company (Awarded by Teamlyzer, biggest portuguese tech community platform)**We are thrilled to have**:
A hybrid working model with a flexible working hours policy in order to promote work life balance. A budget for setting up a home office, health insurance, possibility to have a sabbatical leave or non-paid time off and a financial support program for your studies.You also have a medical center on the premises, sports groups, 2 days volunteering, access to e-learning platforms (Learnlight, Linkedin Learning and more) and discounts with partners.To all these benefits we add the possibility to work in a fresh, relaxed, and always motivated environment**#Siemens #LXTechHub #ITMakesUsMove

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