Account Manager for International Settlement

Há 3 dias

Lisboa, Portugal BNP Paribas Tempo inteiro

ACCOUNT MANAGER FOR INTERNATIONAL SETTLEMENT - FRENCH REQUIRED (JOB NUMBER: 2201SSOP9740)

**About the job**
- Participate in activities or projects relating to business development
- Respect the norms and standards of BNP Paribas Securities Services
- Perform tasks and/or participate in projects needed for the efficient achievement of BNP Paribas Securities Services objectives

**Your Main Activities Are**
- Management of the activity
- Detect and analyze errors or discrepancies and/or escalate them
- Identify and advise on any exceptional or irregular situations, and put in place corrective measures in line with management validation
- Manage internal systems by monitoring and following up on issues
- Investigate and explore information by analyzing the internal system information
- Extract the relevant information from the system and perform the reconciliation
- Draw up and deliver client presentations (when applicable)
- Verify documentation received and forward to relevant processing team (when applicable)
- Follow up on set-ups and fill the corresponding files/systems with relevant data
- Controls and procedures
- Confirm that the checklist tasks are done and updated in accordance with the client's specificities
- Review the internal procedures database and market updates
- Prepare and update procedures related to the activity in line with management validation
- Process the first level control of documentation
- Ensure client satisfaction
- Ensure that clients' queries (internal and external) are dealt with in a timely and adequate manner
- Provide all the information needed to inform clients and answer clients' queries
- Provide information about investment markets and their procedures in relation to the services offered, and provide regular information to the client
- Send reports to clients in accordance with their specificities and requests
- Ensure an uplifting service to clients at a desired level
- Reports and KPIs (when applicable/requested)
- Extract reports
- Gather information and figures from the different operations and procedures, and report them to support the decision process (Wolferine)
- Set out statistics from the activity
- Projects
- Participate in activities or projects upon business needs/management requests.
- Respect the norms and standards of BNP Paribas Securities Services.
- Perform tasks and/or participate in projects needed for the efficient achievement of BNP Paribas Securities Services objectives

**Profile and Skills to Success**
- Fluent English (mandatory);
- Office: Word, Excel, PowerPoint
- Business knowledge
- Communication and influence
- Customer service orientation/ client focus
- Focus on results through excellence
- Innovation
- Positive attitude
- Organizational commitment
- Accuracy
- Analytical thinking
- Team work / cooperation

**Why joining BNP Paribas?**
- **Leading banking institution**

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 65 countries, with around 190 000 Employees - including more than 145 000 in Europe.
- **Our presence in Portugal**

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
- **International reach**

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

- **Retail Banking**, a division that brings together all of the Group’s retail activities and specialised business lines;
- **Investment & Protection Services** that include specialised businesses offering a wide range of savings, investment and protection services;
- **Corporate & Institutional Banking **division that offers tailored financial solutions for corporate and institutional clients.
- **Diversity and Inclusion commitment**
- **Commitment towards work/life balance**

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
- **Remote Working Conditions**

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are prov

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