Nederlandstalige Klantenondersteuning Home

**Location: Portugal - mainland - the equipment will be sent to your home**
- **Possible start: 8.01 or 29.01**:

- **We offer a remote work model from all over Portugal**:

- It’s a great way to earn good money all year round in Portugal
- **Rotating work schedule: Monday to Sunday - 07:00 - 19:00**:

- **Days Off - 2 rotative days**:

- No previous experience required, we’ll teach you everything

**Company: Leading digital platform in the automotive sector**

Become part of a global market leader in the automotive sector and offer first-class support for digital services. Help customers use innovative solutions and actively shape the future of mobility.

**As a customer service representative you will**:

- **Use automotive and digital product expertise** to effectively solve problems.
- **Maintain documentation in the CRM system** and collaborate to improve the customer experience.
- **Provide up-to-date information on offers and services to accurately support customers.**

**Competitive salary and remuneration system (including meal allowance)**:

- **1010€ gross x 14 months** - basic salary
- **Up to 100€ gross monthly performance bonus**:

- **Meal allowance: 7.23€ net/day** (approx. 145€ net/month in a voucher card)
- **Transportation allowance**: 20€ /month

**What do we offer?**
- **Possible start: 8.01 or 29.01**:

- **Fixed full-time employment contract for 6 months with the possibility of extension** (according to Portuguese law)
- **Full online recruitment process regulated & we send the equipment to your home**:

- **Rotating work schedule: Monday to Sunday - 07:00 - 19:00 - days off - 2 rotative days **(8 hrs/day, 40 hrs/week, 5 days/week)
- Private health insurance with dental plan
- **We offer a REMOTE WORK model from all over Portugal**

**What do we expect?**
- **You speak Dutch (at least C2 level)**:

- **You speak English (at least B1 level)**:

- You live in Portugal
- You are customer-oriented and enjoy dealing with people

**EU citizenship or a residence permit in Portugal is mandatory**

Interested in a new adventure?

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Pay: 1,198.00€ - 1,298.00€ per month

Application Question(s):

- When is the closest possible start date for you?
- Your current location (city):

- Are you legally allowed to work in Portugal?

If you are not an EU citizen, confirm the basis on which you can work in Portugal (visa/work permit, etc.).
- Have you ever been in recruitment/worked with Concentrix or Webhelp in Portugal? Please leave the notes here:

- Is your Dutch language at working proficiency level? Please confirm here:

- Are you ready to work remotely from Portugal?

**Language**:

- communicative English (required)
- Dutch (at least C2-level) (required)

Expected Start Date: 08/01/2025