Helpdesk - Maia

Há 3 dias

Porto, Portugal IDW Tempo inteiro

Estamos à procura de um Helpdesk para integrar um projeto no Lagoas Park, em modelo presencial com disponibilidade para iniciar em setembro.

**Perfil**:

- Experiência como Helpdesk;
- Bom nível de Inglês;
- Gosto por trabalho em equipa;
- Atitude proativa e dinámica.

**Tarefas**:

- Troubleshooting informático;
- Apoio à utilização e configuração de Sistemas Operativos;
- Instalação e Configuração de Hardware para Computadores e Portáteis;
- Dispositivos de Input e Output;
- Computação Portátil e Móvel;
- Montagem de Computadores;
- Ethernet e Wireless;
- Suporte a configuração e operação de Dispositivos Móveis;
- Configuração de Router e serviços de rede;
- Atender primeiras chamadas;
- Gestão da ferramenta de ticketing;
- Gerir tickets e incidentes;
- Suporte presencial e remoto;
- Reset passwords;
- Criação de dados de acessos;
- Elaborar documentação.

**Tipo de oferta**: Período Integral

Horário de trabalho:

- Período diário

**Experiência**:

- Help desk: 1 ano (preferencial)

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