(French) Customer Care Specialist

Há 1 mês


Lisboa, Portugal Eugenia Talent Tempo inteiro

**About the job (French) Customer Care Specialist**:
**Type of position**:
Full-time position - On site

**Key languages**:
Native level of French
Upper Intermediate English

**Sector**:
Customer Service / Technical support

**About our Client**:
Are you a passionate for Customer Service? Would you like to work the leader company in Search Engine Industry? This company provides its clients with services and systems while ensuring its top quality If you speak native French and you would like to work in Lisbon, reach out to us

**The Offer**:

- Offer technical assistance on the platform
- Be an active listener. Show yourself always available to understand and ask clear questions to help the customer
- Identify, study and propose the best solution to help the customer
- Provide good customer service, making sure the customer is always happy once the interaction is finished
- Gather all relevant information into the system and always make sure you deliver a high level of service

**Requirements**:

- Excellent communication skills in French and fluency in English
- Experience in customer support and working with a CRM is a plus
- Genuine care giver. Able to multi-task, proactive and good with time management

**Benefits**:

- Salary package with performance bonuses
- Accommodation provided for a special fee
- Relocation flight reimbursement
- Initial training, and continuous learning opportunities
- Team building activities
- Great office space with plenty of restaurants and shops nearby & a coffee and chatting area

**The Process**:
2. Get a call by our Recruitment Specialist
3. Start your interview process
4. Get selected
5. Start your journey



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