German Customer Support Specialist
3 semanas atrás
Are you the German customer support specialist, that we are looking for? Do you speak German fluently? Do you want to live in one of the most beautiful and vivid cities in Europe, Lisbon?
If so, we have an exciting opportunity for you to work in Lisbon, Portugal with one of the largest multinational companies in Europe
On behalf of our client, we are looking for passionate & outgoing German Customer Support Specialist to join a dynamic team & serve as representatives for one of the largest companies in the industry
If you're ready for your next adventure, we invite you to read on for more details in our comprehensive job post.
Your responsibilities as a Customer Support Specialist include:
- Delivering precise, reliable, and comprehensive information to customers
- Analyzing and evaluating customers' needs to ensure their satisfaction
- Generate prospective sales leads that effectively convert into new customers
- Maintaining record of customer interactions, processing customer accounts, and organizing documents
- Demonstrating exceptional dedication in engaging with customers and exceeding their expectations
**Requirements**:
- You speak German at a native/near-native level
- Aside from German, you also fluently speak English at a B2 level
- You possess proficient phone contact handling abilities and can demonstrate active listening skills
- You exhibit strong multitasking capabilities, have the ability to effectively prioritize tasks and can manage time efficiently
- You possess outstanding problem-solving skills and the ability to adapt responses to diverse personalities and character types
- You demonstrate adaptability and a strong sense of teamwork
- Previous customer support experience in a relevant role is an advantage
**Benefits**:
- Competitive salary
- 14 salaries per year
- Extra productivity bonuses
- First class ongoing training and development
- Career development opportunities
- Work from home
- Multicultural and modern working environment
- Relocation package covered
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