Vetplus Area Sales Manager Lisbon

2 meses atrás

Alverca do Ribatejo, Portugal Tangerine Holdings Tempo inteiro

**This is a Maternity Cover Role.**

**Role Summary**:
Working under the guidance of the Regional Sales Manager, the Area Sales Manager will be a key part of the sales team, enhancing the company’s profile in Portugal (4 districts: Setubal, Évora, Beja and Algarve.)

Responsible for all sales activities in the assigned region the post-holder will manage a portfolio of general veterinary practices and referral practices, meet and exceed sales objectives and manage the quality and consistency of service delivery to customers. This will be achieved by developing an effective sales message and the achievement of daily contact standards to educate your customers about the benefits of VetPlus products.

The post-holder must recognise the value of customer contact and be adaptable in their service, appropriate to the needs of the customer, resulting in the further selling and cross-selling of products.

**Background**:
The VetPlus business has been built on a superior knowledge of our market and products - this will continue, however, the increase in competition has also resulted in an increased financial awareness by practices. The post holder is responsible for sourcing and sharing any relevant information on competitors and the industry with the RSM. This in turn demands the provision of the highest standards of customer service and therefore increased knowledge at field level.

**Main Duties**:
**Sales**
- present and sell company products and services to current and potential clients
- understand and follow the company’s defined sales process
- grow the number of practices that actively use VetPlus products
- responsible for the introduction and sales of new products
- commit to undertake four appointments per day
- follow up on all new leads and referrals
- support the practice at open days and client evenings
- ensure maximum company presence in waiting and/or consulting rooms
- sharing best practice and success stories with the team
- liaise with the KAM to help identify and target specific vet clinics with potential to grow

**Planning**
- complete an annual business plan
- effectively and efficiently plan daily practice visits to maximise opportunities and make best use of time
- maintain a daily calendar in CRM detailing all communications with practice
- utilise the daily planning calendar

**Training**
- attend all product training programmes as well as refresher training
- commit to self-study of entire product range to ensure competence at all times
- utilise in-field technical support
- develop improve practice knowledge by educating all staff through ‘Lunch and Learns’

**Reporting and Administration**
- ensure practice information is updated in CRM on a daily basis
- submit daily call reports through the CRM system before 9pm
- send daily KPI report to RSM before 9pm
- provide market and competitor updates on a weekly basis
- participate in weekly conference calls at 8am Monday or next day if public holiday

**Shows and Events**
- participate in marketing events such as seminars and trade shows and be available for the following key national shows during the year which are:

- Portuguese Specific Shows - TBC

**Company Culture**
- strive for continuous improvement in what we do and how we do it
- hard work and dedication
- professionalism
- flexibility
- urgency
- blame no one, assume nothing, take responsibility
- detail counts
- give something back
- endeavour

**Occasional Duties**:
The ASM must be flexible and accept to take on responsibilities that are not detailed in this job description. They will be required to
- work additional or anti-social hours and spend evenings away from home as required to meet the needs of the business
- attend sales meetings at the company’s purpose built training centre in the Lake District or at the company’s headquarters in Lytham St Anne’s or Portuguese offfice
- carry out any other duties as are within the scope and purpose of the job as requested by their line manager

**Personal attributes**:
The post-holder will have:

- a solid academic background
- at least two years previous field sales experience - preferably selling super premium medical or nutritional products directly
- a good understanding of concept selling
- a good understanding of the veterinary market and its current challenges
- excellent IT knowledge - especially Microsoft Excel and PowerPoint
- excellent time management skills

This person will be:

- a quick learner
- self motivated
- able to work under own initiative
- hard working
- enthusiastic
- a team player

The post holder will be expected to:

- act with honesty and integrity at all times
- demonstrate high standards of personal conduct
- value and respect colleagues and other members of staff
- work with others to develop and improve our services
- take personal responsibility for their words and actions and the quality of service they deliver
- familiarise themselves with the company Planning Card and uphold the c

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