User Support
6 meses atrás
**Oportunidade**:
A Ankix é uma empresa especialista em competências tecnológicas que presta serviços nas áreas de IT Outsourcing e Consultoria / Desenvolvimento à medida. O nosso posicionamento carateriza-se pela qualidade e inovação das soluções que propomos, assim como pela dedicação e orientação para os nossos consultores & clientes, bem como suas necessidades.
São as pessoas que fazem as empresas, e o nosso foco é nos nossos consultores e clientes. Sendo que apostamos numa comunidade de partilha e interajuda, e estamos a contar contigo para nos conheceres.
Estamos a recrutar o seguinte perfil:
User Support (M/F) - Lisboa
- Licenciatura em Engenharia Informática ou área similar;
- Experiência mínima de 4 anos em funções similares;
- Experiência com gestão de incidentes e tickets;
- Experiência com ITIL;
- Experiência com Data flows (MQ, CFT);
- Conhecimentos financeiros;
- Inglês fluente;
- Francês intermédio será valorizado.
O que podes esperar da Ankix:
- Poderás trabalhar de forma híbrida ou remota, sempre com um acompanhamento quinzenal do teu Manager;
- Almoços individuais de acompanhamento e convívio;
- Terás acesso às melhores plataformas de formação para usares quando e como quiseres, consoante as tuas necessidades;
- Grupo whatsapp com todos os consultores - grupo de interajuda técnica e partilha de informação;
- Centenas de parcerias com empresas de inúmeros setores que te oferecem descontos exclusivos (saúde, bem-estar, viagens, gastronomia, cultura, lazer, formação, etc)
- Atribuição de prémio quando referencias um colega ou amigo;
- Ações de teambulding, festas temáticas e eventos;
Estamos à tua espera na Ankix
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