Incident Manager
3 semanas atrás
Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients.
We are currently recruiting, for integration in our internal team/client, professionals with the following profile:
Incident Manager (M/F) - Hybrid (Lisbon)
What do you need to have:
Hard Skills:
- +3 years of experience
- Well versed in ITIL
- Responsible for planning and coordinating all the activities required to perform, monitor, and report on the process.
- Remediate deviation of a process for its particular division/department/school.
- Responsible for communicating with the Incident Process Owner.
- Point of contact for all Major Incidents.
- Fluency in English
Soft skills
- Good communication
- Team spirit
- Proactivity
- Time management
What we can offer:
- Personalized support from your team
- Your manager will take into consideration your motivations and suggestions
- Victories will be celebrated together
- Your HR and Support Teams will always be available to help
- Constant feedback on your work
- A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc)
- And, of course, many gatherings and social events
- Candidatar
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