![Cognizant Technology Solutions](https://media.trabajo.org/img/noimg.jpg)
Turkish Customer Support
3 semanas atrás
Embrace the future
Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a pilot of a new support line for one of these services
- **the best-loved video streaming website in the world.**
You will be part of a
**multicultural team based in Lisbon**, where you will provide
**outstanding multi-channel support** to users of the service.
You can see the details below and we would be happy to address any questions you might have.
**REQUIREMENTS**
- Fluent in **Turkish (C1) & English (B2)**;
- Strong **analytical**,** problem solving **and** technical troubleshooting skills**;
- Excellent** interpersonal skills**, able to be empathetic with colleagues and customers alike;
- Excellent professional** writing skills **and good** typing speed.**:
- **Shifts**: Monday to Friday 09:00-18:00h
**RESPONSIBILITIES**
- Provide **general and technical support**;
- **Identify**, **troubleshoot**, **document** and **categorize** cases and possible bugs;
- Make **well-balanced decisions** and help resolve inquiries according to **defined policies **and **procedures**;
- **Escalate** complex problems according to defined procedures.
**OUR OFFER**
- **Competitive** **base** **salary** and **benefits**;
- **Training** and **career development** opportunities;
- **A fast paced**, **ever evolving** environment;
- A culture of **respect** and **human empowerment**;
- Very nice office space by the Tagus River, served by several businesses and great access to public transportation.
- Company managed facilities with resting areas and everyday commodities
**Employee Status **:Full Time Employee
**Shift **:Day Job
**Travel **:No
**Job Posting **:Jun 05 2023
**About Cognizant
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