Brokerage Supervisor

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

We are looking for a Customs Supervisor, with vision of the future, analytical capacity and communication skills.

For this we need talented, motivated and bright people. You can be part of the team. Do you like working in a dynamic and stimulating work environment, with new challenges to solve every day? Do you consider yourself a person with the facility to act in complex situations and set deadlines?

The Brokerage Supervisor is responsible for managing the workload of staff, developing team goals, implementing and enforcing policies and procedures, and training employees on compliance with regulations and requirements.

The Brokerage Supervisor maintains productivity and is well versed on international commerce and transportation industry changes. This position supervises staff.

**What do you do in a day?**
- Supervision of the team.
- Delegates and prioritizes workload to meet customers' deadlines.
- Resolves problems in a timely manner to meet customer needs and avoid penalties.
- Responds to information requests and notices of action from Customs to ensure timelines are met.
- Business plan preparation and organization.
- Evaluate performance against quality objectives to develop process improvements and increase effectiveness levels.
- Carrying out continuous audits to detect the necessary areas of improvement in the equipment.
- You will work as a team with the rest of the customs supervisors, to achieve high quality standards and a strong relationship of trust with Customs.
- You will control the Compliance and Training area as part of a technical team that is rapidly consolidating.

In summary: you are proactive and organized You know how to make a difference in your area

**What do we offer?**
- Competitive salary + bonus + health insurance.
- Continuous Training.
- Our policy of promoting from within will give excellent career opportunities to progress.

**What do we expect from you?**
- Flexible and analytical, enjoy support to solving problems and decision-making.
- Bachelor's degree essential.
- Demonstrate experience or training in customs area.
- Experience supervising others - Preferred
- A proactive attitude and flexibility are required.
- Excellent organizational skills with great attention to detail.
- Previous experience managing teams, both local and remote.
- Detail Orientation: Distinguishes between “big picture” concepts and comments and specialized, smaller specific facts associated with work; notes the specifics of events and experiences; explains, in general, how details impact end goals or outcomes; ensures that work is completed accurately and with the appropriate level of detail.
- Experience using Microsoft Office Suite or similar software.
- English - Medium/High level is essential.
- Fluent in Portuguese
- Spanish - Medium level is essential (other languages are a plus)
- Communication skills and effective presentations.
- Excellent control of computer tools
- Results orientation and Problems solution.
- Team spirit.
- Schedule flexibility. Working hours: 09:00-18:00

**HOW WE RECRUIT**

At UPS, equal opportunities, fair treatment, and an inclusive work environment are of utmost importance. We are committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting, and compensating based on merit, experience, and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation, or gender identity.

**A BIT ABOUT A BIG BUSINESS**

Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.

**Employee Type**:
Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.