Infrastructure Manager
7 meses atrás
Elementis | Infrastructure | IT
Your new company
Elementis is a global specialty chemicals company, with over 1,300 employees working at 23 locations across the globe. They create high-value specialty additives that enhance the performance of their customers’ products and make a positive change in the world.
Elementis is establishing a new office and modern laboratory in Porto, Portugal. They offer exciting roles in Research & Development, Human Resources, Finance, Logistics, Customer Service, Regulatory/Product Stewardship, Sales & Marketing, providing a diverse range of opportunities to grow and make an impact. Most of the roles are regional or global.
The Infrastructure Manager reports directly into the Operations Senior Manager and is a member of the Elementis IT Operations Team. This role leads the infrastructure for Elementis, which comprises network, server infrastructure, data centres and respective security arrangements.
Your new role
Technical vision & Infrastructure Policies
Develop roadmap plans for maintenance, enhancement, optimisation of existing infrastructure and take-on of new infrastructure components.
Plan for renewal, upgrade, licensing periods, end-of-life and contractual events.
Ensure IT infrastructure is aligned with current and future system and business requirements and goals.
Develop policies and practices to manage and control infrastructure.
**Infrastructure service management**:
Supervise daily operations of networks and infrastructure.
Assess system performance and recommend, justify and implement improvements.
Test, troubleshoot and adjust information systems to operate effectively.
Identify and resolve issues or problems that may affect the delivery or quality of infrastructure service, such as troubleshooting, support, maintenance or security incidents.
Manage installations, upgrades and configurations of hardware and software.
**Managing external services and parties**:
Assess and make recommendations regarding the purchase of new and replacement hardware.
Manage and optimise contracts with vendors, service providers and licenses.
Establish and monitor service level agreements, key performance indicators (KPIs), and metrics to measure and improve the performance and quality of IT infrastructure services.
**Risk and controls**:
Evaluate infrastructure risks and mitigations.
Develop recovery, backup and disaster recovery processes and plans (including testing these plans)
Implement security of the network, data and storage and communication systems and manage system security operations as per the recommendations and advice of the security manager.
Best practice
Keep up to date with the latest IT trends, developments, and best practices, and ensure that the IT infrastructure is aligned with Elementis goals and strategies.
Maintain logs, documentation and reports of activity (bugs, repairs, upgrades and other changes).
**What you'll need to succeed**:
Bachelor's degree in Computer science, Information Systems or similar degree or professional qualification would be an advantage.
5+ Years of experience in IT Infrastructure Management or similar managerial role with demonstrable experience on IT infrastructure.
Extensive competence in standard corporate infrastructure. Elementis’s core systems that run on the infrastructure are Microsoft, JD Edwards, ServiceNow and Workday.
Expertise in IT infrastructure, installation, configuration and analysis. The principal competency is infrastructure technology and the way it works in multinational industrial companies.
Verbal and written fluency in English.
This position will have a hybrid regime with a minimum of 3 days in the office. Whilst this role will be based at the Porto Hub, there will be occasions where you may be required to travel to other Elementis sites.
1030522
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