Centre Assistant

**I. PURPOSE**

**II. KEY ACCOUNTABILITIES**
- Provide general administrative work order stationery, equipment and arrange further materials to support the Centre Management Team
- Maintenance of the team calendar, meeting room coordination and take over the travel planning for the centre management team in close collaboration with the Office Manager
- Development and execution of ROS Centre Information standards in close collaboration with the Office Manager, Marketing and Retail department
- Development and execution of Centre Information standards regarding tourism related promotions, events and action in close collaboration with Tourism Marketing
- Support the brand partner communication
(Centre News, Rankings etc.) and retail tracking with the team in consultation with the Retail Manager
- Support of centre marketing regarding promotions, events and further actions in close collaboration with the Marketing team
- Responsible for the daily Look&Feel of the Centre Information, that it is inviting, clean and structured
- Acceptance of orders for the centre management and brand partners
- Take measures to provide excellent on-site service regarding on-site logistic, appearance of the centre atmosphere and upcoming healthy & safety topics in consultation with the facility service provider
- Manage the centre information cash and run errands
- Collaboration with the neighbours MAR Shopping Algarve and IKEA Loulé
- Independent handling of administrative projects in consultation with the Office Manager
- Dimensions_

Role is managed by the Office Manager.

**III. ORGANISATIONAL CHART**
- Key Relationships_

**Internal**

**External**

Office Manager

Customers

Centre Manager

Brand partners

Marketing Manager

Contractors/Suppliers

Tourism Marketing Assistant

Local & Regional Stakeholders

Finance/Accounting

Investors
- Competencies_

1. Service Focus

2. Communication and Listening

3. Operational Efficiency

4. Attention to Detail

5. Handling Multiple Priorities

6. Hands-on-mentality

**7.** Take the right measures
- Knowledge and Skills_
- Suitable education or background in administration/services
- Proven professional experiences
- Customer service experiences and awareness
- Multilingualism (Fluent in Portuguese and English is mandatory)
- Good knowledge of human nature
- IT skills: Advanced Microsoft Word, Excel, PowerPoint and Outlook
- Digital Marketing skills with CMS Systems (Wordpress, Typo3 etc.) are desirable

**Tipo de oferta**: Integral/Full-time

Horário de trabalho:

- Dias úteis e feriados
- Período diário
- Período noturno
- Turno rotativo