Client Advisor
6 meses atrás
Client Advisor | Luxury Retail (Watches) | Lisbon
A empresa onde vai trabalhar
Join a Multinational Luxury Retail Group as a Client Advisor for one of the Group's brands
Opportunity for Lisbon.
A sua nova função
Act as the ambassador of the brand in store and out-store, online and offline, working towards the success of the business through sales, events, and CRM activities:
- Achieve monthly and yearly sales targets by offering impeccable customer service, demonstrating empathy and in-depth product knowledge, as well as a genuine passion for human relationships
- Handle after-sales services enquiries to ensure a quick and qualitative treatment of request to generate client satisfaction
- Perform required operational tasks to maintain the boutique environment, including outside windows
- Be a proactive user of CRM and clientelling practices and techniques
- Perform opening and closing duties, inventory management as well as reporting tasks
O que necessita para ser bem-sucedido
- Fluency in English and Portuguese (French and Spanish are a plus)
- Experience in the retail environment (luxury good and/or hospitality) and in dealing with clients
- Passion for the brand and watches in general
- Very good knowledge of MS Office automation tools
- Very good communication skills
- Very good sense of service
- Flexibility and team spirit
- Organization skills
- Interpersonal skills
O que a empresa lhe pode oferecer
Embrace the opportunity to join a prestigious group and receive a salary in line with your experience.
Próximo passo
If you are interested in this opportunity, please send us your updated CV. If you are looking for another type of professional challenge, please contact us to discuss other career opportunities, always in complete confidence.
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