Gbs - Master Data Service Unit Manager & Architect

2 meses atrás

Lisboa, Portugal Syensqo Tempo inteiro

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

Syensqo Job Grade: S20

**_Job Overview and Responsibilities_**

Syensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group’s transformation.

Join us in one of our three service centres: Lisbon, Curitiba, and Bangkok, be part of this transformation journey from the start.

We are looking for:
As a Service Unit Manager, you will lead and develop a team of ~20 people responsible to:

- Improve processes in the scope of the service Unit with a customer-oriented approach.
- Ensure compliance activities for your scope of services.
- Managing and developing your team
- Contribute to Service Line transversal initiatives.
- Manage audit relationship and audit process.
- Support Group transformation.

Key responsibilities of Service Unit Manager:

- ** Manage Entity & Staff**
- Define, review and update the Service Unit vision and strategy - to drive the modernization and simplification of the process, harmonizing the process while reducing risk and complexity.
- Set priorities for the Service unit in line with overall Group ambition.
- Define and/or review the roadmap to drive the Service Unit transformation with the team, identifying resources, costs.
- Manage Service Unit budget and plans adapting costs and organization to the top-down requirements, with process initiatives and adjustments.
- Decide on staffing and hiring in agreement with superior management.
- Manage succession plans and facilitate the growth of all team members through learning and career development.
- Cascade down information to his/her entity (understandable, relevant, timely)
- Act as a change agent and promote spirit of accountability and compliance within the team.
- **Manage performance**
- Be accountable for service delivered, performance improvement and internal controls.
- Manage significant escalation and ensure root cause resolution in case of service failure or escalation.
- Drive individual and team performance.
- ** Manage stakeholders**
- Collaborate with other Service Lines and BSA on alignment of strategy, roadmap, talent management and opportunities for improvement.
- Promote collaboration with the main stakeholders in order to improve the insights, compliance and service level.
- Collaborate with IT team to implement new tools.
- **Ensure compliance with local & Group policy**
- Continuously adapt the process in order to cover any change which might occur in the Service Unit activities perimeter, internal (e.g. ERP changes, new procedures) or external (e.g. legislation) to ensure the final result.
- ** As Master Data Architect, you will be also responsible**:

- Ensure that the vision and strategic direction of the service delivery model is linked to Syensqo strategy.
- Design, improve and document services/processes to achieve business and users’ objectives in the most efficient and compliant way.
- Contribute to Group policy and compliance rules definition.
- Define Service Level Agreement and related KPIs to reach user needs and best-in-class ambition.
- Benchmark to ensure alignment with World Class organization, process optimization and best practices.
- Define the best make & buy approach and select the required external services to support the process.
- Drive collaboration and process change management between all functions and businesses.
- Unlock cross-functional synergies, new capabilities, technology, efficiencies to achieve new savings.
- Ensure prioritization on projects and Continuous Improvement initiatives to leverage the resources.
- Define Internal controls.
- Manage Data Quality Issue management (identify gaps and follow remediation plan)
- Prioritize data audit schedule & align functional resources based on business needs.
- Utilize existing tools and/or develop tools to proactively identify master data inaccuracies.

**_Education and Experience_**

Master’s degree in information systems technology, Management Information Systems, Procurement Master Data Mgt, or in the relevant domain

Minimum of 5 years’ experience in the relevant domain, preferably in manufacturing environment. Experience in working with/manipulating data is mandatory.

Experience in Team Management

Experience with relevant systems and data analysis/management tools - SAP MM / SAP BW / SAP SRM7 / SAP Ariba

**_Skills and behavioural competencies_**
- Proven leadership and people management skills
- Strong analytical and problem-solving ability
- Strong attention to detail, ability to iden

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