Support for Ballistic Missile Defence

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**Who we are supporting**

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

**The program**

**Assistance and Advisory Service (AAS)**

The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

In order to provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance engaged workforce. The NCI Agency workforce strategically consists of three major categorises: NATO International Civilians (NIC)s, Military (Mil) and Interim Workforce Consultants (IWC)s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

**Role Background**

The aim of NATO BMD is to provide full coverage and protection for all NATO European populations, territory and forces against the increasing threats posed by the proliferation of ballistic missiles (BMs). The aim of Theatre Ballistic Missile Defence (TBMD), as a subset of BMD, is the protection of deployed forces and high value assets and areas within the theatre of operations from attacks by BMs. The theatre of operations for TBMD may be inside or outside NATO territory as determined by the Council and when the theatre of operations is inside NATO territory, TBMD and BMD are complementary.

**Role Duties and Responsibilities**
- **Finalize BMD Planner Course**
- Support the execution of the first pilot iteration
- Produce evaluation report of the pilot iteration
- Based on Pilot outcomes and user feedbacks, adjust content and methodology where required
- Make BMD planner course available in the NCI Academy course catalogue
- Brief at various BMD events (such BMD OUG, User sites e.g.)
- **Re-assess requirement BMD Watch Officer/Current Ops course development**
- Re-engage with relevant stakeholder with the intent to get alignment about the requirement for this course
- Support a Go/No go decision for course development
- **Course development related to delivered BMC3I systems**
- Develop Individual Training Views/Logical Training viewpoints (ITV/LTV) for TR25 to inform the scope of subsequent Training Needs Analysis
- Conduct Training Needs Analysis (TNA) following the ITV to identify training needs that are related to TR25 capabilities, resulting in Course Control Document I and II where required.
- Conduct course design and development related to delivered BMC3I systems, resulting in associated Course Control Document III and the draft training materials.
- Coordinate relevant activities with implementing projects, users and

other stakeholders.
- **Identify scope and need for a course for the 'Technician role'**
- Conduct audience analysis + Training Needs Analysis for the Technician role, with the explicit intent to create:

- a clear scope of the requirement: (T) BMD, IAMD or additional domains with associated training audiences + costed proposal for development + recommendation to ACT
- Advise ACT on a Go/No Go decision for course development (Q1 2024)
- **Implement a proof-of-concept for learning innovation**
- Support the selection of the best use case for learning innovation in BMD from the study that was conducted in the BMD program in 2023. Possible routes are performance support, virtual training and exercises, adaptive learning, micro-learning etc.
- Support the design and implementation of a Proof of Concept for learning innovation
- **Requirements analysis**
- Initial analysis to map out existing leadership awareness learning
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