Customer Support

4 semanas atrás


Lisboa, Portugal Cluster OSL Tempo inteiro

**Join the Cluster Revolution as a Customer Support Specialist**

At Cluster, we transcend the ordinary - we're not just a company; we're a thriving community on a mission to elevate our team and conquer new horizons.
Since our modest beginnings in 2020 with three passionate minds, we've evolved into a powerhouse of 300+ experts in Lisbon, and now, our magic extends to enchanting Barcelona.

Why Cluster?
Because we believe in cultivating growth opportunities for every team member. Your contributions matter As we expand, we cherish our close-knit roots, offering an environment where you truly make a difference.

**Your Role at Cluster as a Customer Support Specialist**:
Provide exceptional customer service.
Communicate promptly and professionally with customers through various channels.
Turn customer complaints into smiles, ensuring continuous satisfaction.
Handle requests, tickets, and orders as the go-to person.
Maintain a respectful and solution-oriented approach in all communications.

**You're the perfect fit if you**:
Excel in communication and teamwork.
Bring a positive attitude, a customer-centric approach, and proactivity.
Thrive in delivering results independently and adapting in ad hoc situations.
Are ambitious, value collaboration, and love sharing experiences.
Demonstrate reliability, trustworthiness, and hold a high school diploma or higher.
Boast over 1 year of customer service experience.
**Fluent in Polish - Mandatory**
Have a B2 level of English to ensure seamless communication.

**What We Offer**:
Fully paid onboarding to kickstart your Cluster journey.
Unmatched career progression and continuous support for your professional growth.
A vibrant, multicultural work environment fostering excellence.
Exciting team-building activities organized by Cluster and its amazing members.
Competitive entry-level salary package (including transportation allowance) with performance bonuses.
All the necessary tools provided by the company for your success.
Private medical insurance post-probationary period.
A Permanent contract
Hybrid options

**Ready to revolutionize your career?**
**Join us at Cluster, and together, let's build the future**

**Job Types**: Full-time, Permanent

**Salary**: 1,300.00€ - 1,600.00€ per month

**Language**:

- Polish (required)



  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    As a Customer Support Specialist for Italian Language at Customer Labs, you will play a vital role in providing top-notch support to our clients across various channels. Your primary responsibility will be to respond to customer inquiries and issues in a timely and professional manner, while maintaining a consistent brand voice and image.Job Summary:Provide...


  • Lisboa, Lisboa, Portugal Support Tempo inteiro

    About the Role:This position plays a vital role in supporting clients across various industries, including healthcare, education, and transportation, through our modular and integrated platform: MoveWORK Flow.The successful candidate will be responsible for delivering exceptional customer experiences, ensuring prompt issue resolution, and promoting the...


  • Lisboa, Portugal Customer Labs Tempo inteiro

    Italian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...


  • Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Job SummaryWe are seeking a skilled Customer Support Representative to join our Umbrella Functional Consulting & Support Team. As a Customer Support Guest, you will work by email and phone to manage reservations (requests & complaints). Your responsibilities will include:Managing customer requests and complaints via email and phoneProviding exceptional...


  • lisboa, Portugal Support Tempo inteiro

    €1,300 to €1,500 gross/month (14 payments per year) Responsibilities: Respond to user requests via different communication channels; Follow up on requests until resolution, in accordance with internal processes; Act quickly and efficiently in case of emergency, reassuring customers when problems arise; Report customer difficulties to the assigned...


  • Lisboa, Portugal Software & Support Media GmbH Tempo inteiro

    German-Speaking Customer Support Specialist Workster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office. The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform. Your Tasks: - Communicate with customers using...


  • Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro

    German-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a German-speaking Customer Support Agent for their Lisbon office.The selected candidate will be responsible for assisting customers with premium memberships on a streaming platform.Your Tasks:Communicate with customers using various...


  • Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    French-Speaking Customer Support SpecialistAbout the RoleWe are partnering with a top multinational technology firm to hire a French-speaking Customer Support Agent for their Lisbon office.Your Key Responsibilities:Communicate with customers using various channels (telephone, email and chat)Ensure customer satisfaction and provide professional customer...


  • Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Are you sure you want to apply for this vacancy without completing your profile? Update your profile here.Lisbon, PortugalFrench-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a French-speaking Customer Support Agent for their Lisbon office.Your Tasks:1. Communicate with customers using...


  • Lisboa, Lisboa, Portugal Support Tempo inteiro

    We are looking for a talented Platform Ambassador to join our team. As a key representative of our brand, you will be responsible for promoting our platform and its features to our customers.Main Responsibilities:Product Advocacy: Effectively communicate the value and benefits of our platform to customers;Onboarding Support: Assist customers in getting...


  • Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Are you sure you want to apply for this vacancy without completing your profile?Update your profile here.Lisbon, PortugalFrench-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a French-speaking Customer Support Agent for their Lisbon office.Your Tasks: Communicate with customers using...


  • Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Reference: COLI We offer Health Insurance & Life Insurance & Family Plan (Spouse and Children) Relocation package: refund of up to 2000 euros with the first payslip, assistance in finding accommodation, support in obtaining NIF (Portuguese tax number) and NISS (required for residence permit) Meal allowance: 7.63 € per day of work, paid in 11 instances on a...


  • Lisboa, Lisboa, Portugal Support Tempo inteiro

    Key Responsibilities: Provide timely and effective responses to customer inquiries via various communication channels.Ensure seamless issue resolution by collaborating with internal teams and escalating complex matters when necessary.Maintain a proactive approach to emergency situations, delivering swift and reassuring solutions to customers.Work closely...


  • Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Role OverviewAs a Customer Support Guest with our team, you will play a vital role in managing reservations and resolving client inquiries via email and phone. Your primary responsibility will be to serve as the first point of contact for our clients, ensuring that their needs are met promptly and professionally.Our ideal candidate possesses excellent...


  • Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Reference: COLIWe offerHealth Insurance & Life Insurance & Family Plan (Spouse and Children)Relocation package: refund of up to 2000 euros with the first payslip, assistance in finding accommodation, support in obtaining NIF (Portuguese tax number) and NISS (required for residence permit)Meal allowance: 7.63 € per day of work, paid in 11 instances on a...


  • Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Reference: COLI We offer Health Insurance & Life Insurance & Family Plan (Spouse and Children) Relocation package: refund of up to 2000 euros with the first payslip, assistance in finding accommodation, support in obtaining NIF (Portuguese tax number) and NISS (required for residence permit) Meal allowance: 7.63 € per day of work, paid in 11 instances on a...


  • Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Company OverviewUmbrella Functional Consulting & Support Team is a leading provider of support services. Our mission is to deliver exceptional customer experiences through our dedicated team of professionals.Job DescriptionThis Customer Support Representative role is a key position within our organization. As a member of our team, you will play a vital role...

  • Customer Support

    Há 6 dias


    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Social network you want to login/join with:Customer Support - Telecom Products, LisboaClient:Best HireLocation:Lisboa, PortugalJob Category:Other-$0-0/monthlyEU work permit required:YesJob Views:13Posted:23.01.2025Expiry Date:09.03.2025Job Description:Position OverviewWe are seeking French-speaking Customer Support Specialists to join our dynamic team in...

  • Customer Support Manager

    4 semanas atrás


    Lisboa, Portugal Reachdesk Tempo inteiro

    **About Us**: Reachdesk is a cutting-edge B2B gift-sending platform that allows companies to deliver e-gifts, gifts, and bespoke merchandise (from our warehouses), and build deeper connections with customers, prospects, and employees at the click of a button. We integrate seamlessly with sales and marketing tech stacks, enabling companies to deliver moments...


  • Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    We are seeking a highly skilled Technical Support Agent to join our Umbrella Functional Consulting & Support Team.Job Summary:As a Technical Support Agent, you will be responsible for providing exceptional customer service to clients in multiple languages, including French.Key Responsibilities:Respond to customer inquiries and resolve technical issues via...