Customer Service Advisor

5 meses atrás


Porto, Portugal SIUP Consultoria Tempo inteiro

Position: Customer Service Advisor (FLUENT in German and Italian)

Location: Porto, Portugal

Work model: On-site

Employment type: permanent contract

Remuneration: 1100 + bonuses

RESPONSIBILITIES:
Support our merchants for all questions and inquiries about our product and service

Actively work on the optimisation of all processes related to our customers, to constantly increase the happiness of our merchants

Closely work with other departments together, for example Sales and Marketing

**REQUIREMENTS**:
Native/fluent in Italian (or German) both verbal and written (C2 level). Fluent in English (minimum B2 level)

Ability to take stressful situations well

Previous Contact Centre or Customer Service experience (preferable)

Good and customer-friendly service is the highest priority for you

Curious and persistent in solving issues

Organised and can keep a cool head even in stressful situations

**OFFER**:
Working hours: Monday to Friday, between 08:00 and 19:00 with the possibility to extend late shift until 21:00 as per client agreement

Workload: 40h/week (full time)

A dynamic and creative team with a positive and friendly atmosphere

Food vouchers

Guidance and tools to reach your full potential

Training Conditions Duration: 30 calendar days

Schedule: Monday to Friday, between 08:00 and 17:00

**Tipo de oferta**: Período Integral, Integral/Full-time

Pagamento: 950,00€ - 1 100,00€ por mês

**Benefícios**:

- Cartão/Ticket refeição
- Subsídio de transporte

Horário de trabalho:

- Turno de 8 horas
- Turno rotativo

Remuneração suplementar:

- Bónus de performance
- Décimo terceiro salário
- Subsídio de Natal

Requisito de idioma flexível:

- Português Não Necessário


  • Customer Service Advisor

    4 meses atrás


    Porto, Portugal DKR Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a French-speaking Customer Service Advisor to join their teams in Porto. Position: Customer Service Advisor Location: Porto, Portugal Work model: On-site Employment type: permanent contract Remuneration: Base salary + bonuses **DUTIES AND...

  • Customer Service Advisor

    7 meses atrás


    Porto, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Customer Service Advisor to join their teams in Porto. Position: Customer Service Advisor Location: Porto, Portugal Work model: On-site Employment type: permanent contract Remuneration: Base salary + bonuses **DUTIES AND...

  • Customer Service Advisor

    4 semanas atrás


    Porto, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Customer Service Advisor to join their teams in Porto.Position: Customer Service Advisor Location: Porto, Portugal Work model: On-site Employment type:  permanent contract Remuneration: Base salary + bonuses DUTIES AND...


  • Porto, Portugal Salve.Inno Consulting Tempo inteiro

    **Join Our Team: Customer Service Advisor with German**: We are excited to open a position for a passionate **Customer Service Advisor with German** to enrich our customer support team. This role is tailor-made for individuals who excel in delivering outstanding customer service and have fluency in German. Embrace this opportunity to significantly contribute...

  • Customer Service Advisor

    3 semanas atrás


    Porto, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Customer Service Advisor to join their teams in Porto.Position: Customer Service AdvisorLocation: Porto, PortugalWork model: On-siteEmployment type:  permanent contractRemuneration: Base salary + bonusesDUTIES AND...

  • Dutch Customer Advisor

    4 meses atrás


    Porto, Portugal Atlean World Tempo inteiro

    Atlean World is recruiting a Dutch Speaker Customer Advisor for a Beauty brand to work in Porto, Portugal. **Why a Customer Advisor role is great for your professional and personal development**: - Live in a great city like Porto Integrate a multicultural environment and meet people from all around the world - Represent a worldwide brand - Be able to...

  • Customer Service

    Há 5 dias


    Porto, Portugal Talent Search People Tempo inteiro

    **Where will you work?**: Founded in 1879, our client is widely renowned and has more than 70,000 employees. Our client is a really exciting multinational company that is responsible for gazes production in the medical and industrial fields. **What will you do?**: - As a Customer Service Front Office Advisor: - You will guide customers in facilitating the...

  • Customer Service

    Há 5 dias


    Porto, Portugal BSP executive Tempo inteiro

    **¿Dónde trabajarás?**: Founded in 1879, our client is widely renowned and has more than 70,000 employees. Our client is a really exciting multinational company that is responsible for gazes production in the medical and industrial fields. **¿Qué harás?**: - As a Customer Service Front Office Advisor: - You will guide customers in facilitating the...


  • Porto, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking CustomerService Advisorto join their teams in Porto.Position: Customer Service AdvisorLocation: Porto, PortugalEmployment type: permanent contractRemuneration: Base salary + bonusesDUTIES AND RESPONSIBILITIES:Customer support to...

  • Customer Service Advisor

    7 meses atrás


    Porto, Portugal JUJUR Tempo inteiro

    Position: Customer Service Advisor Location: Porto, Portugal Work model: On-site Employment type: permanent contract **DUTIES AND RESPONSIBILITIES**: Support our merchants for all questions and inquiries about our product and service Actively work on the optimization of all processes related to our customers, to constantly increase the happiness of our...

  • German Speaking

    4 semanas atrás


    Porto, Portugal Cbt Tempo inteiro

    Job Description: German-Speaking Customer Advisor (Web Services) – Remote in Porto Are you a customer service enthusiast with a passion for web services? We are seeking motivated German-speaking Customer Advisors to join our dynamic team in Porto, Portugal. This remote work opportunity allows you to assist customers from around the world, help them...

  • German Speaking

    4 semanas atrás


    Porto, Portugal Cbt Tempo inteiro

    Job Description: German-Speaking Customer Advisor (Web Services) – Remote in Porto Are you a customer service enthusiast with a passion for web services? We are seeking motivated German-speaking Customer Advisors to join our dynamic team in Porto, Portugal. This remote work opportunity allows you to assist customers from around the world, help them...

  • Beauty Service Advisor

    4 semanas atrás


    Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    Job Title: Beauty Service AdvisorAbout the Role:We are seeking a skilled Beauty Service Advisor to join our team in Lisbon, Portugal. As a Beauty Service Advisor, you will be responsible for managing consumer requests and providing excellent customer service.About Us:Our company is a multinational organization recognized as one of the best sales and customer...


  • Porto, Portugal Cbt Tempo inteiro

    Job Description: German-Speaking Customer Advisor (Web Services) – Remote in Porto Are you a customer service enthusiast with a passion for web services?We are seeking motivated German-speaking Customer Advisors to join our dynamic team in Porto, Portugal.This remote work opportunity allows you to assist customers from around the world, help them navigate...

  • Italian Customer Advisor

    3 meses atrás


    Porto, Portugal Sitel Corp. Tempo inteiro

    Italian Customer Advisor - Porto, PortugalDo you want to contribute to an outstanding customer representative service?Are you Italian native or fluent with strong English communication skills?Looking to make your career abroad in a multicultural environment?So we have the perfect opportunity for you! Your future project: join our Italian Customer Advisor...

  • German Customer Advisor

    3 meses atrás


    Porto, Portugal Sitel Corp. Tempo inteiro

    German Customer Advisor - Porto, PortugalDo you want to contribute to an outstanding customer representative service?Are you German native or fluent with strong English communication skills?Looking to make your career abroad in a multicultural environment?So we have the perfect opportunity for you! Your future project: join our German Customer Advisor...


  • Porto, Portugal Talent Search People Tempo inteiro

    **Organization**: Founded in 1879, our client is widely renowned and has more than 70,000 employees. Our client is a really exciting multinational company that is responsible for the gazes production in the medical and industrial fields. **Function**: - As a Customer Service Advisor: - You will guide our client's customers in our Website/Webshop. - You...

  • Swedish Customer Advisor

    2 semanas atrás


    Porto, Portugal Sitel Corp. Tempo inteiro

    Swedish Customer Advisor - Porto, Portugal Do you want to contribute to an outstanding customer representative service?Are you Swedish native or fluent with strong English communication skills?Looking to make your career abroad in a multicultural environment?So we have the perfect opportunity for you! Your future project: join our Swedish Customer Advisor...


  • Porto, Portugal Cbt Tempo inteiro

    Job Description: French-Speaking Customer Advisor (On-site, Porto) Position: French-Speaking Customer AdvisorLocation: On-site, Porto, PortugalIndustry: Web ServicesLanguage Requirements: Fluent French + B2 EnglishPrior Experience: Preferred, but not requiredSalary & Benefits: Competitive salary, health & life insurance, career development opportunities, and...


  • Porto, Portugal Linde Global Services Tempo inteiro

    Linde Global Services **Customer Service Advisor Backoffice - Spanish Speaker (M/F/d)** Porto, Portugal (req8752) **What you will enjoy doing** - Guide the customers through the Webshop - Transfer queries to the corresponding department - Ensuring that the data received from the customers is accurately and timely maintained is part of your job - Further...