Customer Service Trainer
2 semanas atrás
**Job Title: Trainer**
**Position Overview**:
**Key Responsibilities**:
- Design and develop training materials, including presentations, manuals, and multimedia visual aids, to support various training programs.
- Conduct needs assessments to identify training needs and develop customized training solutions to address them.
- Deliver engaging and interactive training sessions using a variety of instructional techniques, such as lectures, group discussions, case studies, role-playing, and simulations.
- Evaluate the effectiveness of training programs through participant feedback, assessments, and performance metrics, and make necessary adjustments to improve outcomes.
- Provide one-on-one coaching and support to employees to reinforce learning and skill development.
- Stay current with industry trends, best practices, and emerging technologies in training and development.
- Assist in the implementation of learning management systems (LMS) and other training tools to support the delivery and tracking of training programs.
- Collaborate with HR and department managers to identify training needs for new hires, promotions, and skill enhancements.
- Maintain training records and documentation in compliance with organizational policies and regulatory requirements.
**Good to have**:
- Bachelor's degree in Education, Human Resources, Organizational Development, or a related field. Master's degree is a plus.
- Proven experience as a trainer or training specialist, preferably in a corporate environment.
- Strong understanding of adult learning principles and instructional design methodologies.
- Excellent presentation, facilitation, and communication skills, both verbal and written.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in Microsoft Office Suite and experience with learning management systems (LMS) and e-learning authoring tools.
- Demonstrated ability to build rapport and establish credibility with diverse groups of learners.
- Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines effectively.
- Flexibility to adapt to changing business needs and willingness to travel as required.
- Certification in training and development (e.g., CPLP, CPTM) is desirable.
**Benefits**:
- Competitive salary and benefits package
- Opportunities for professional development and growth
- Collaborative and supportive work environment
- Work-life balance initiatives
- Health and wellness programs
Join our team and help shape the future of learning and development within our organization If you have a passion for training and a desire to make a positive impact, we want to hear from you.
Data de início prevista: 26/01/2025
**Tipo de oferta**: Integral/Full-time
Pagamento: 900,00€ - 1 500,00€ por mês
**Benefícios**:
- Seguro saúde
Horário de trabalho:
- De segunda à sexta-feira
- Período diário
- Turno de 8 horas
Remuneração suplementar:
- Subsídio de Natal
Requisito de idioma flexível:
- Português Não Necessário
Possibilidade de deslocação diária/mudança de residência:
- Lisboa, Distrito de Lisboa: Deslocar-se ou estar disposto a mudar-se para o local da oferta antes de começar a trabalhar (preferencial)
**Experiência**:
- Training: 1 ano (preferencial)
Data de início prevista: 20/01/2025
-
Customer Trainer
2 semanas atrás
Lisboa, Portugal Verizon Tempo inteiro***When you join Verizon** Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create...
-
Customer Service Representative
Há 19 horas
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroCustomer Service Representative at Customer LabsWe are seeking a skilled Customer Service Representative to join our team at Customer Labs. As an Italian-speaking representative, you will be responsible for handling customer inquiries related to product features, technical issues, and other questions.Your primary responsibilities will include:Responding to...
-
Italian-Speaking Customer Service Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroItalian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...
-
Italian-speaking Customer Service Specialist
Há 23 horas
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroItalian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...
-
Trainer for Portuguese Speaking Trainees
Há 5 dias
Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiroAre you a skilled Trainer for Portuguese Speaking Trainees? Do you have a passion for teaching and mentoring? We are seeking a highly qualified and experienced Trainer to join our team at Recruitment Direct.The ideal candidate will have excellent communication skills, with the ability to present reasoning in a clear, concise, and logical manner. Proven...
-
Expert Cloud Trainer
Há 7 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroAt TN Portugal, we're looking for an experienced Expert Cloud Trainer to join our team. As a Skywise Academy Instructor, you will be responsible for designing innovative hands-on learning solutions on Skywise in adherence with the company's learning strategy and new features roadmap.You will deliver live virtual sessions on Foundry & Skywise capabilities as...
-
Trainer
1 semana atrás
Lisboa, Portugal Cluster OS Lda. Tempo inteiroWe are looking for a Trainer to join our L&D Department, and assist with the integration and training of our teams. The L&D Department will offer you an autonomous working environment, which will allow you to be creative and innovative with ongoing training, support and development. This role itself will offer development and growth opportunities. You will...
-
Global Customer Care Associate
Há 19 horas
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroGlobal Customer Care Associate at Customer LabsWe are seeking a highly skilled Global Customer Care Associate to join our team at Customer Labs. In this role, you will be responsible for handling customer inquiries related to product features, technical issues, and other questions.Your key responsibilities will include:Responding to customer requests via...
-
Portuguese Language Trainer and Educator
Há 5 dias
Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiroJob DescriptionWe are seeking a skilled Portuguese Language Trainer and Educator to join our team at Recruitment Direct. As a key member of our organization, you will play a vital role in developing, implementing, and presenting new hire training programs.The ideal candidate will have excellent communication skills, with the ability to present reasoning in a...
-
Call Centre Trainer
Há 5 dias
Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiroRecruitment Direct is seeking a highly skilled Call Centre Trainer - Portuguese Speaker to join our team. As a key member of our organization, you will play a vital role in developing, implementing, and presenting new hire training programs.The ideal candidate will have excellent communication skills, with the ability to present reasoning in a clear,...
-
Skywise Academy Trainer
2 semanas atrás
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro.Social network you want to login/join with:Skywise Academy Trainer (Developer)Client:AirbusLocation:PortugalJob Category:OtherEU work permit required:YesJob Reference:b4c480fc2405Job Views:41Posted:03.03.2025Expiry Date:17.04.2025Job Description:Responsibilities - your missionAs a Skywise Trainer in Skywise Academy, you will:Design innovative hands-on...
-
Trainer
Há 2 dias
Lisboa, Lisboa, Portugal Tech Mahindra Tempo inteiro.We're Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services.We are currently looking for a Trainer to our project.Role / Responsibilities:Plan, develop and facilitate internal training for new and existing personnelProvide...
-
Portuguese Speaking Trainer
2 semanas atrás
Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiroPortuguese Speaking Trainer – Call Centre – 6 month contract Lisbon, Portugal Salary gross Up to €1400 per month Start date: ASAP Work Experience: Trainer is responsible for the development, implementation and presentation of new hire training, as well as ongoing and remedial training, both classroom and one-on-one settings, coaching and feedback...
-
Portuguese Speaking Trainer
Há 5 dias
Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiroPortuguese Speaking Trainer – Call Centre – 6 month contractLisbon, PortugalSalary gross Up to €1400 per monthWork Experience:The Trainer is responsible for the development, implementation, and presentation of new hire training, as well as ongoing and remedial training, both in classroom and one-on-one settings, coaching, and feedback sessions. This...
-
Portuguese Speaking Trainer
Há 7 dias
Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiroPortuguese Speaking Trainer – Call Centre – 6 month contract Lisbon, Portugal Salary gross Up to €1400 per monthStart date: ASAPWork Experience: Trainer is responsible for the development, implementation and presentation of new hire training, as well as ongoing and remedialtraining, both classroom and one-on-one settings, coaching and feedback...
-
Learning And Development Trainer
Há 22 horas
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroAt TP Portugal, you will play a pivotal role in shaping the development of our teams.As a L&D Trainer, you will have the opportunity to design, develop, and deliver training programs that will not only drive individual performance but also contribute to the overall success of the company.You will be responsible for both onsite and virtual training, ensuring...
-
Skywise Academy Trainer
3 semanas atrás
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroSocial network you want to login/join with:Skywise Academy Trainer (Developer)Client:AirbusLocation:PortugalJob Category:OtherEU work permit required:YesJob Reference:b4c480fc2405Job Views:41Posted:03.03.2025Expiry Date:17.04.2025Job Description:Responsibilities - your missionAs a Skywise Trainer in Skywise Academy, you will:1. Design innovative hands-on...
-
Skywise Academy Trainer
4 semanas atrás
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroSocial network you want to login/join with:Skywise Academy Trainer (Developer), LisboaClient: AirbusLocation: Lisboa, PortugalJob Category: OtherEU work permit required: YesJob Reference: b4c480fc2405Job Views: 32Posted: 23.01.2025Expiry Date: 09.03.2025Job Description:Responsibilities - your missionAs a Skywise Trainer in Skywise Academy, you will:1. Design...
-
Specialist/Trainer Warranty Audits
2 semanas atrás
Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro.In partnership with one of our clients, a leading german automotive company, Randstad is recruiting for a Specialist/Trainer Warranty Audits position.Company Description :They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector.As part of a global group, they are commited to...
-
Lisboa, Lisboa, Portugal Fitness Club | Nutrição | Spa Tempo inteiroSEVEN FITNESS CLUB, o melhor ginásio de SJ Madeira procura o melhor Personal TrainerO SEVEN FITNESS CLUB DE SÃO JOÃO DA MADEIRA procura Personal Trainers apaixonados pelo fitness, empreendedores e dinâmicos. Foco principal no desenvolvimento do serviço de Personal Trainer.RequisitosLicenciatura em Educação Física/Ciências do Desporto ou Título de...