Zone Assistant

**Optylon Krea** is our real estate development and investment management firm. With two decades of industry leadership, we have managed assets worth €1.8 billion representing over 1 million square meters across Portugal and Turkey. We also act as strategic investment advisors for risk capital funds with €200 million equity in Portugal.

**Ando living** is our premium serviced-residences brand, the emerging powerhouse in hospitality. Our architects infuse organic elegance into each Ando Living property, equipping them with the finest amenities and the market's best. Being guest centric, we deliver unparalleled living experiences to our international guests. With 10 buildings in Portugal and Turkey, and more under construction, we are expanding our unique European hospitality network to the most vibrant cities like Madrid, Paris, and London.

We have managed over 150,000 bookings, welcomed 400,000 guests, and generated more than €40m in revenues for our property owners. Currently operating 1,200 apartments, we are on track to amplify our portfolio to 5,000 apartments across EMEA in the coming years.

**LovelyStay, **the hospitality arm of Optylon Krea, is a market-leading tech-oriented short-term rental property manager. We have built an innovative and unique digital platform and algorithm, enabling us to deliver the most cost & time-effective and pleasant experience to both our property owners and guests. We, at LovelyStay, are focused on offering a friendly and quality lodging service to our beloved guests. We look for talented people who have a passion for customer satisfaction and high-end service.

Do you dream working in Tourism related area in a friendly environment focused on quality? If yes you are, for sure, the person we are looking for

**Responsibilities**:

- Support our operation to ensure company-set standards across the managed properties **between Albufeira & Vilamoura**;
- Perform regular quality control visits or in between reservations (cleaning, maintenance, equipment’s verification);
- Represent company in welcoming providers, equipment’s & services;
- Perform check-ins when needed or follow up clients’ reservations;
- Be present during deliveries or maintenances;
- Buying and deliver needed equipment’s;
- Facilitate communication with different suppliers such as decoration and construction companies, to guarantee the best possible outcome for every apartment;
- Ensure responsive solutions to inhouse guests with difficulties.

**What We are Looking For**:

- Academical background in Tourism or Hospitality area (not eliminatory);
- English fluency (other will be a plus);
- Ability to assess problems and predict consequences in order to define appropriate actions;
- Soft Skills: punctual, responsible, autonomous, flexible, trustable, likes filed work in contact with clients; attention to detail; dynamism, proactivity, sense of responsibility and initiative;
- Driving license and own vehicle.

**We Offer**:

- Working in a market leader organization;
- Friendly and home-like environment;
- Possibility of career development;
- Company events;
- Competitive perks package;
- A horizontal structure, where both personal and professional growth is not only possible but encouraged via internal and external training.

**Tipo de oferta**: Integral/Full-time

**Benefícios**:

- Cartão/Ticket refeição
- Subsídio de transporte