Field Application Specialist
2 meses atrás
Visão Geral:
Bio-Rad has an exciting opportunity for a
**Field Application Specialist, focused on the Quality Control market, **to join one of the world leaders within clinical diagnostics & life sciences and deliver excellent customer service to our key accounts across
**Portugal.**
The ability of multitasking, communication, working successfully and efficiently within high-functioning team and with other functions is as important as being able to resolve customers’ issues.
About responsibilities:
- Support Account and Key Account Managers analyzing customers’ technical or organizational difficulties. Elaborating and presenting relevant projects. In the pre-sales phase, recommends technical solutions, including answering customers’ questions about the use of company solutions, on site or by remote access. Organizing and conducting demos.
- Organizing and executing on-site Customer training and initial instrument set-up, if needed. Explaining technical solutions and benefits, helping customers implementing the solution by supporting the installation and go live process (reagents, software, LIMS connection).
- Supporting the Sales Team and Distributors' sales activities to ensure territory and regional sales targets are achieved.
- Documenting all activities and additional information gathered in SFDC/Service Max.
**QUALIFICATIONS**
Scientific background coupled with business acumen.
Ability to identify customer needs and elaborate relevant technical solutions based on Bio-Rad’s product portfolio.
Work experience in the laboratory environment
Excellent knowledge of IT systems and networks (database management, Windows, IT maintenance) complemented by IT skills in a Laboratory of Clinical Medicine (LIS, middleware, connectivity).
Very good demonstrating and presenting skills when explaining technical backgrounds and product information, showing the ease of use for Bio-Rad products.
Ability to prioritize multiple high priority activities.
Analytical and problem solving approach2 or more years of experience in the scientific field (healthcare industry, laboratory)
Experience with diagnostic laboratory **mainly focused on quality control business.**
Experience with IT and statistics
Fluent in Spanish and English / Portuguese as mother tongue
**BENEFITS**
- Competitive Salary
- Commission scheme with potential to overachieve
- Company car
- Life and health Insurances
- Ticket restaurant
- Additional fringes.
The position, field based, will be placed in Portugal and availability for travel is required.
**About Bio-Rad**
Bio-Rad is a global leader providing a broad array of clinical diagnostics and life science research products. With a team of more than 8,000 employees and a global network of operations serving our customers, we help people live longer, healthier lives. Bio-Rad was founded over six decades ago and has continued to provide the healthcare industry with innovative and useful products that help life science researchers accelerate the discovery process and medical diagnostic labs obtain faster, better results.
Our mission is to save lives.
At Bio-Rad you will be empowered to drive change, transform the way we tackle new challenges, and are backed by leadership that is committed to seeing you succeed and perform at your best.
This enables you to build a career with purpose and grow as part of a diverse, global team that is rooted in trust and collaboration.
We're committed to propelling Bio-Rad - and healthcare itself - into the future.
Join us at this pivotal moment in our journey and come make your mark
Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.
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