Operations Coordinator

6 meses atrás

Lisboa, Portugal Web Summit Tempo inteiro

**About us**:
How did Web Summit become, in the words of Forbes, “the best tech conference on the planet”? Meaningful connections. Our tech events are unmissable because we make it easier for the right people to meet and connect. Everyone at Web Summit works towards this goal.

And we’re just getting started.

We’re always looking to build on the impact we have already made at Web Summit. In the coming years we’ll take Web Summit to new markets, promoting global connectivity, highlighting important issues and connecting global leaders - all while making a positive impact on the environment and communities we encounter.

To build a better company, we have to better ourselves. We do that by finding the most ambitious people to work with us.

**About the team**:
We’re looking for a
**C**
**oordinator** to join the Project Management and Operations (PMO) in Web Summit. PMO is part of event operations and is central to creating world-class attendee experiences on a global scale. Designers, event coordinators, producers, stage managers and many others work hand-in-hand to produce every element, from stages and exhibitions to live operations and attendee experience for all of our events.

**What you'll achieve at Web Summit**:

- You’ll assist in the planning of registration/measurement for our global events
- You’ll support the production team by coordinating timelines, meetings and communications in all elements of event registration/measurement, planning and rollout.
- You’ll contribute to creating the best registration/measurement experience by implementing world-class systems and processes.
- You’ll liaise with key suppliers, contractors, and internal teams, supporting engagement, briefings and acting as a point of contact.
- You’ll work with multiple teams to develop existing processes and create new efficient ones while monitoring and updating internal data systems to ensure the accuracy of data.
- You’ll learn directly from your teammates.
- On-site, you’ll work as part of the wider team delivering excellence throughout the event.
- You’ll contribute to the development and recording of all registration/measurement processes at events and create detailed review documents to support future events.

**Who you are**:

- You have exceptional organisational and administrative skills, and great attention to detail
- An interest in analytics, data and metrics is a big plus.
- You know details matter and your attention to detail is exceptional.
- You’re a calm person who stays level-headed under pressure.
- You’re a problem-solver with the ability to think on your feet, react rapidly to situations, prioritise your workload and implement measures to improve procedures and workflows.
- You have a love for both startups/tech and events and a willingness to work as part of a team
- You’re a confident and friendly person who cares deeply about the experience of attendees

**Skills and abilities we're looking for**:

- 2+ years experience working in an event planning or coordination environment
- BA or Masters degree in Science, or Engineering is ideal.
- English and Portuguese would be a big plus.
- Demonstrable ability to communicate, present and influence credibly and effectively
- Strong administrative skills and an ability to meet deadlines
- Experience managing multiple projects at one time and prioritising workload.
- Vendor and venue research experience locally and internationally.
- Ability to work on your own initiative and accomplish tasks as part of a teamProficiency in G-Suite is essential

**Benefits and perks**:

- Hybrid-working model open to all employees.
- Fully subsidised healthcare, dental, employee assistance programme (EAP) and more.
- Pension contribution up to 6%(Irish based only)
- A dedicated in-house L&D department, with access to workshops, online learning and resources to help you excel in your career development.
- Company laptop, generous annual leave and flexible working arrangements.
- Our very own Tramway Team, which drives community and morale-boosting events for employees to participate in.
- Annual company get-togethers, charity days, and monthly wellbeing talks.
- Wellness subsidy issued to all employees of €1000 per year

**At Web Summit, we embrace diversity and inclusion. We want talent from all walks of life to help us on our journey to digitise the conference sector. Hiring decisions are made purely on experience, skills and the needs of the business.

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