Business Relationship Manager

2 semanas atrás

Seixal, Portugal BorgWarner Tempo inteiro

Business Relationship Manager (BRM) is a liaison between IT and the business, oriented toward emerging needs. Driving digital transformation to create new or modify existing business processes to improve performance and meet and exceed changing market requirements. Capable to advise business how to maximize value with SAP, providing guidelines on continuous process improvement by defined metrics (KPIs) This person needs to have the ability to gather business requirements and convert them into projects or change requests focusing on the value add creation. Experience in manufacturing (best Automotive) process is needed. Lead transformation of the regional IT analysts to become trusted business advisors.

KEY ACCOUNTABILITIES

Advice business on how to maximize their investment in IT and identify opportunities for leverage of IT
- Business requirements gathering and analysis of the business value; leveraging global and regional IT Organization to address these needs
- Stand accountable to the business for overall IT delivery (fulfills the task by coordinating others efforts),
- Pre-project business solution design, project estimates for cost-benefit analysis
- Plan IT budget and monitor IT spend to make sure IT costing effectively and meet Plant and Business Unit IT targets.
- Work between internal/external IT service provides and the business to develop Service Level Agreement (SLA) negotiations
- Communicate and negotiate with business leaders or business process owners on deliverables
- Direct projects towards desired technology strategies and standards

Report back to business and IT on the status of projects and IT performance (score card) Identify opportunities for business operational efficiency and drive to specific metrics for business cost saving and value realization.

Next generation competencies is a plus:
Scrum and Agile

Data Science and Business Analytics

Machine Learning and Robotic Process Automation (RPA)

Value Stream Mapping

EXPERIENCE
- Bachelor’s degree in Computer Science, Information Systems or related technical degree.
- Business analytical skills confirmed by working experience, preferred in the Automotive Industry and SAP ERP.
- Strong inter-personal and communication skills, including trainings and presentations
- Experience in systems analysis and problem solving
- Very good English in writing & speaking
- IT projects management (Scrum, Agile) experience is a plus
- Strong customer management skills and ability to understand and translate and define complex business requirements
- Attention to detail and ability to quickly learn new technologies and tools
- Ability of establish and maintain effective working relationships with others; work harmoniously and effectively as part of a team
- Ability to work directly with middle to senior management as well as employees at all levels throughout the organization

Ability to prioritize multiple projects, work under tight deadlines, and handle changing priorities Experience in the digital manufacturing is a plus (IoT, I4.0, RPA)

Internal Use Only: Salary

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