IT Support Techinician
2 semanas atrás
**Technical skills & Experience**:
- **3+ years’ experience providing onsite technical support for.**:
- Hardware: PC, Laptop, Printer, Fax, Scanner, Tablet & Mobile devices.
- Software: O365, MS Office 2010/2013, Outlook 2010/2013, Adobe, IE, MS
- Tools: Active Directory, Exchange, Call Management software.
- Networking: TCP/IP, Hands & Eyes Support.
- Building, configuring and troubleshooting all desktop & mobile devices.
- Previous experience with SLAs and ITIL Best Practice & Process.
- CompTIA A+ Certification or equivalent
**Key Responsibilities**:
- Capture, log and update incidents via a call management system according to SLAs.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
**Tipo de oferta**: Integral/Full-time
Salário: De 1.000,00€ por mês
Horário de trabalho:
- Período diário
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