Turkish Customer Advisor

4 semanas atrás


Lisboa, Portugal Amany - Global Recruiter Tempo inteiro

**Would you like to join one of the top BPO companies in Lisbon?**

We are looking for **a Turkish advisor for one of the world's leading online streaming platforms,** making the internet a safer place for everyone.
- **Location: Lisbon**:

- **Employee Status: Full-Time Employee**:

- **EU Citizenship or a valid Portuguese Work Permit required**:

- **Starting dates: Flexbile**:

- **14 months contract, renewable**

You will be part of a multicultural team based in Lisbon, where you will provide outstanding content moderation services.

**Requirements**:

- **Native or C1-level written and spoken communication skills in Turkish,**:

- **B2 level in English,**:

- Ability to handle difficult situations,
- Openness to work on rotating day shifts (no night shifts),
- **A valid Portuguese residence card with a Work Permit is required.**

**Responsibilities**:

- Customer Support for monetization purposes,
- Understand and remain up to date with client's policies and guidelines,
- Support with Account and Settings,
- Policy, Safety, and Copyright management,
- Troubleshoot different problems,

**Benefits**:

- **Competitive salary,**:

- **A daily meal allowance of 7.63 euros,**:

- The pleasant and inspiring working atmosphere,
- Opportunity to be part of a rapidly expanding global organization with an irreproachable reputation,
- **Fully paid training agreement,**:

- Professional development and a clear career path,
- **Health insurance and life insurance are offered as soon as you sign the contract,**:

- **Performance bonuses,**:

- Career advancement & development opportunities,

**Relocation**:

- **A relocation bonus of 1000 euros for relocating from over 100 km inside Portugal,**:

- **A relocation bonus of 2000 euros for relocating from outside Portugal,**:

- Bureaucratic support to get the NIF and NISS

**Salary**: From 16,820.00€ per year

Ability to commute/relocate:

- Lisboa, Distrito de Lisboa: Reliably commute or willing to relocate with an employer-provided relocation package (required)

Application Question(s):

- Are you an EU citizen or a holder of a valid Portuguese residency card (Permite o exercício de atividade profissional)?

**Language**:

- Turkish (C1-C2) (required)
- English (B2) (required)

Shift availability:

- Day Shift (required)

Expected Start Date: 01/03/2023



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