Digital Education Event Coordinator

2 meses atrás

Lisboa, Portugal Medtronic Tempo inteiro

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

**A Day in the Life **:Medtronic is working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. The Medical Education Learning and Innovation (MEDLI) EMEA team enables Health Care Providers (HCPs) to access Medtronic’s continuous medical education offering anytime, anywhere.

As a Digital Education Coordinator, you will work closely with the Training & Education requestors and internal teams to ensure clear communication and excellent planning to provide a successful online education.

**Responsibilities may include the following and other duties may be assigned**:

- Liaise with relevant business and education stakeholders, ensuring requirements are accurately captured and updated across relevant teams (hosting, Learning management system, marketing, etc.) if necessary
- Manage the whole education project life cycle including scheduling, rescheduling, cancelling, updates, communications, quality assurance, rehearsals, and reviews
- Create and manage the education activity and associated assets, in the Learning Management System (LMS) administration and other tools within the Digital Education ecosystem
- Manage education activity enrolments/registrations and withdrawals, as required by the event owner
- Extract and pass on reports to track education activity registrations, attendance, and course completions
- Support internal and external customers on accessing and using core functionality of delivery platforms and tools
- Digital education cross-selling and promotion of MEDLI services

**Required Knowledge and Experience**:

- University degree and/or relevant experience in any digital field (online learning, education design, instructional design, digital design, digital events management, or production)
- Minimum 2 years’ experience supporting asynchronous and/or synchronous digital education and training, using a range of tools and features (e.g., Totara, Salesforce, ServiceNow, Zoom)
- Systems experience, which can be in Business, Event Operations, Finance, Customer, CRM, Support, etc.
- English - Written and Spoken
- Customer-centric and detail-oriented with strong organizational skills, and ability to work under pressure
- Strong analytical thinking skills, good at troubleshooting and identifying root causes of issues

Consultancy skills, especially in the context of events or online education/training, and a Learning Management Systems (LMS) experience is a strong advantage.

**Physical Job Requirements**

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

**Benefits & Compensation**:
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

**About Medtronic **:**We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.**
**Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.**
**We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

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