Customer Sales Advisor

3 meses atrás

Lisboa, Portugal Global Citizen Solutions Tempo inteiro

**Customer Sales Advisor**
- Global Citizen Solutions is a multidisciplinary firm offering bespoke visa and relocation solutions in several _European and Caribbean countries_. We collaborate with specialist partners in the areas of wealth management, relocation, legal and tax affairs and concierge services._

We seek a Customer Sales Advisor professional to be part of a highly successful team interacting with clients and the sales team.

**What we are looking**:

- Excellent communication skills both verbally and written in English (mandatory);
- Sales and business development experience (B2C or B2B);
- Customer service and/or sales support experience a plus;
- Phone contact handling skills and active listening;
- Exceptional interpersonal skills toward efficiently communicating processes enhancements;
- Ideal customer and sales support experience;
- Ability to multitask, prioritize and manage time effectively;
- Familiar with CRM systems and practices;
- Organized and team player
- Property market, wealth management or legal background (preferred).

**About You**
- Maintain a positive, empathetic, and professional attitude toward Clients.
- Respond promptly to customer inquiries.
- Communicate with Clients through multiple channels.
- Maintain the daily sales pipeline with sales team.
- Know our products inside and out so that you can answer questions.
- Understand Clients needs and expectations.
- Engage with the online community and respond to comments and requests.
- Keeping records of customer interactions and transactions in CRM.
- Providing feedback on the efficiency of the customer service process.
- Ethic and team player.
- Ambitious and energetic.
- The ability to adapt, interact and manage with different types of individuals from differentiated cultures.

**We offer**
- Competitive compensation.
- Integration in a young and highly qualified team.
- Modern work environment.
- Training and support for personal and professional development.

**Our values**
- Coachable: Open to receiving training and constant small improvements, even if experienced;
- Independent: showed able to organize oneself without “babysitter”;
- Doer: you have to love getting results yourself;
- Flexibility: Ready to adapt to a variety of tasks;
- Focused: values more stability, than the shiny new opportunities that pop up.
- Compensation: in accordance with experience but above current market average._

**Tipo de oferta**: Full-time

Salário: 1.500,00€ - 2.500,00€ por mês

**Benefícios**:

- Horário flexível
- Reembolso de cursos
- Telemóvel da empresa
- Trabalho remoto

Horário de trabalho:

- Horário flexível
- Período diário
- Turno de 8 horas

Requisito de idioma flexível:

- Português Não Necessário

Tipos de pagamento complementares:

- Bónus de performance
- Comissão

**Experiência**:

- CRM systems: 2 anos (obrigatório)
- Sales: 2 anos (obrigatório)

Idioma:

- Inglês (obrigatório)
- Português (preferencial)

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