Lifecycle Services Key Account Manager

4 semanas atrás

Lisboa, Portugal TD SYNNEX Tempo inteiro

This is a fantastic opportunity to join an exciting, fast-paced industry in a caring, nurturing, motivational and multicultural environment, that allows for true personal advancement and career progression.

Below the testimonial from Adelaida Cereceda, BDM Lifecycle services.

"I enjoy working at TD SDYNNEX as we have a wonderful relationship among our colleagues and together we have built a good atmosphere and work environment where we always work for the best interests of our customers In addition, having the possibility of showing how to use our TaaS Lifecycle services and TD SYNNEX Renew to the entire channel makes a difference for our partners who seek to improve their clients' products with sustainable tools and be up-to-date with technology thanks to our low-cost subscription services with no high capital outlay and the ability to give their outdated equipment a new life"

**Job Purpose**:
As a Lifecycle Services Key Account Manager for End point solutions Team, you'll play a key role to develop our Lifecycle services in Portugal.

Responsible for maximising associated lines of revenue, profit and potential business by developing customer relationships, with the intention to develop new business opportunities for Lifecycle services: financial services and trade in platforms.

**Responsibilities**:

- Develop and execute account plans for Lifecycle services.
- Work across an allocated set of accounts to identify customer targets, deliver sales proposition and increase customer spend through Lifecycle services.
- Trains and coaches Sales teams and customers on Lifecycle services concept and platforms.
- Use collaboration tools to engage with customer contacts to gain business insights, build opportunities and sell across the TD SYNNEX value proposition with support of the manager.
- Conduct customer visits, proactively maintaining relationships with customers and be seen as a trusted advisor.
- Gathers information from the customer in order to plan an effective approach that demonstrates an understanding of requirements in order to maximise opportunities.
- Develop a clear understanding of TD SYNNEX's working practices and business objectives to drive customer engagement.
- Maintain and improve customer Service Level Agreements.
- ** Knowledge, Skills and Experience**:

- >1 to 3 Years of relevant work experience is required.
- Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained
- High level of English, oral and written. Spanish is a plus.
- IT industry knowledge.
- Financial Services industry knowledge (Consumer financing platforms/enterprise financing solutions) ideally related to technology assets.
- Proactive and able to resolve issues under own initiative.
- Possesses strong data entry skills.
- Able to create and conduct formal presentations.
- Able to communicate clearly and convey necessary information.
- Able to collaborate and build solid, effective working relationships with others.
- Able to work independently with minimum supervision.

***
**Working Conditions**:

- Hybrid

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for

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