Travel Planner

Company: NetJets Transportes Aéreos, S.A.- Area of Interest: Flight Operations- Location: Paço de Arcos, PT, 2774-550- Req ID: 9202**Purpose of Position**:
Primary function is to book travel for NetJets employees and contracted vendors in compliance with department processes, policies, service levels, and guidelines. It is the responsibility of this position to have achieved proficiency of a Travel Specialist and demonstrate expertise in handling domestic and international airline, hotel, and ground transportation arrangements. Communicate and collaborate effectively with peers regarding crew and administrative travel and maintain and strengthen internal and external partnership relationships. Act as a peer mentor, provide support in constant improvement of processes/guidelines.

**Tasks and Responsibilities**:

- Understand and enforce NetJets Travel Policy/ Travel Guidelines, pilot union agreements and supplier agreements;
- Actively monitor workflow and day-to-day tasks working independently and within team environment;
- Interpret and communicate components of the pilot labor agreement;
- Collaborate with all business entities, especially operations teams, on proactive travel support;
- Identify and proactively resolves problems/escalations with internal and external processes and partners;
- Independently arrange international airline/hotel arrangements in collaboration with operations while working closely with ITP and Aviation Security as applicable;
- Monitor and assist with blocked room program;
- Arrange travel for special situations and events (such as but not limited to: EJME travel, Long Haul Crew Travel, Security restrictions, Events, Online Booking tool administration, VIP services);
- Manage special tasks / projects as assigned.

**Education**:

- High School

**Certifications and Licenses**:
**Years of Experience**:

- 4-6 years of experience

**Core Competencies**:

- Adaptability
Collaboration
Curiosity
Service-Oriented
Strives for Positive Results

**Knowledge, Skills, Abilities and Other (KSAOs)**:

- Graduate of accredited travel school or degree preferred;
- 3-5 years related work experience required;
- Prior GDS experience required in a corporate travel environment;
- Working knowledge of IJET2 preferred;
- Some travel may be required;
- Fluency in Portuguese and Business English (written and spoken);
- Proficiency in MS Office.