Assistant Store Manager

6 meses atrás

Lisboa, Portugal HAYS Tempo inteiro

Oportunidade para Assistant Store Manager | Luxury Retail (Watches) | Lisbon
A empresa onde vai trabalhar
Join a Multinational Luxury Retail Group as an Assistant Store Manager for one of the Group's brands
Opportunity for Lisbon.

A sua nova função

Support the Store Manager in the efficient running of the store on a day-to-day basis.
Monitoring and reporting sales information to head office.
Ensuring store team maximize sales by effectively managing resources and by providing a high quality of service to all customers.
Achieving and maintaining mystery shopper targets.
Support the Manager to continuously develop store practices and customer service levels.
Checking stock levels on a regular basis and reporting to head office
Reporting any stock or security issues, and fraudulent activity to the relevant members of Management.
Key holder for store with calls out responsibility.
Opening and closing store and ensuring all the team are aware and follow the security procedures to ensure minimum security risk.
Implement and promote effective working practices resulting in a safe and efficient working environment.
Merchandising displays and ensuring high standards are maintained within the store.
Ensure accounting procedures are followed and reported timely and accurately.
Following finance policies and regulations in relation to cash payments and VAT refund claims.
Management and administration of internal till and stock systems
Support the planning and managing of staff Rota’s, overtime, holidays and monitoring sickness and report to HR and Retail Operations Manager on a frequent basis.
Support recruitment, training, and inductions.
Provide support to other retail outlets when necessary (occasional cover may be required).
Support relationships and negotiations with store suppliers, agencies and central management.
Attend retail team meetings in Store Managers absence (occasional travel required).
Attend and contribute to retail events.
Implement brand training plans and support the development of brand knowledge within the team.
Motivating and development of the team.
Support and collaborate with sales, marketing, and trade marketing teams to achieve brand plans, objectives and successful in store events.
Provide in-store aftersales service working with the aftersales teams to achieve a high level of customer service and satisfaction.
Support, adhere to and implement HR policies and procedures.
Ensure compliance with Health and Safety regulations.
O que necessita para ser bem sucedido

Retail management/supervisory experience in a similar or luxury industry.
Proven sales results and achievement of objectives.
Proven experience of effectively managing/supervising a team including performance management (desirable).
Experience of working with a Head Office and various functions.
Responsibility of managing a store in the store managers absence.
Experience of analyzing data and producing reports.
O que a empresa lhe pode oferecer
Embrace the opportunity to join a prestigious group and receive a salary in line with your experience.

Próximo passo
If you are interested in this opportunity, please send us your updated CV. If you are looking for another type of professional challenge, please contact us to discuss other career opportunities, always in complete confidence.
1030602

Adequado à função

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