German Customer Service Representative

Há 1 mês

Lisboa, Portugal City Job Offers Tempo inteiro

**German Customer Service Representative (based in Lisbon)**

Are you passionate about fashion style and têxtile? Do you like to help people? Do you speak German and you would love to make a move to sunny Portugal? This is a great opportunity for German speakers to work at a global brand with over 1000 stores around the world.

**German-speaking Customer Service Representative**

**The company**:
Welcome to the clothing apparel company, which redefines fashion, with a focus on quality and têxtiles. They are recognized as a global brand that creates a commercial product based on customer requests. The key to their success all over the world is the fact that so many people relate to their LifeWear concept.

**Your profile**:

- German is your language, and you are fluent in English (B2)
- You are a problem-solving and solution-driven mentality
- You have some experience in customer service
- You have a positive, motivated mindset and excellent communication skills
- You are open-minded to change priorities and learn new processes
- You are available to work on rotational shifts from Monday to Saturday (07h-21h)

**Benefits**:

- Full-time position
- Fixed-term, renewable employment contract with an initial duration of 12 months and later extension for 12 months
- Possibility of permanent contract after 24 months
- Competitive salary + bonus
- Lots of holidays to go exploring
- Paid initial training to guide you on your way to success
- Private health care insurance
- Be part of a multicultural, open-minded work environment
- Work from a beautiful and modern office in Lisbon

Relocation package (only available for international employees)
- Pick-up from the airport
- Administrative support to help you fully integrate in Portugal
- Reimbursement of flight costs
- Free annual flight home
- Room accommodation in a company’s flat in Lisbon
- Company events, team buildings, water sports and free language courses

**Your Responsibilities**:

- Advise and assist customers at the moment of purchase
- Provide technical support with product usage, installation and synchronization of software and devices
- Always ensure a high level of customer service
- You are motivated to work in a team-based, international environment where you’ll embrace different cultures, nationalities and languages

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