Danish Content Moderator

4 semanas atrás


Lisboa, Portugal HCL Technologies Tempo inteiro

**Danish Content Moderator**

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. With a worldwide network of R&D, innovation labs and delivery centers and ‘Ideapreneurs’ working in 50 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.

This position offers you the opportunity to work alongside our client who is a global news publisher. As a Content Reviewer you will be responsible for the day to day management of potentially sensitive internet content, ensuring a quality experience is provided to millions of internet users. As a reviewer you will have the opportunity to make a significant and direct impact on the quality of our client’s news site. Content Reviewers will be responsible for optimal quality and productivity levels.

**Responsibilities**
- Responsible for evaluating comments posted on the website in conjunction with client policy
- Visually navigate and review text based comments and user profiles
- Moderate and escalate violations of client policies using internal tools
- Maintain a high level of quality in each case that you review
- Achieve weekly productivity deliverables as part of daily workflow
- Balance priorities of daily workflow tasks in line with client needs
- You may be required from time to time to support different workflows/products/markets

**Qualifications & Experience**
- Experience navigating internet websites including social media, commercial websites etc.
- Broad knowledge of current national and international political, historical and social news
- Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material
- Proven ability to deliver highest quality results while paying strict attention to detail
- Ability to be flexible and adaptable to meet changing business needs
- Ability to work in a fast paced environment with high volume and complex demands
- Can remain positive during challenging assignments
- Strong work ethic and ability to work with mínimal supervision
- Intermediate I.T skills with the ability to quickly learn new tools

**Required Language Thresholds**:

- Danish (Level C1/C2)
- English (Level B2)

**Competencies**
- Solutions Orientated
- Initiative
- Collaboration
- Organizational commitment
- Customer Focus
- Teamwork
- Organization & Planning
- Results Orientated
- Attention to detail
- Problem Solving & Information Gathering
- Resilience & Adaptability

**What We Offer**:

- Permanent contract;
- Competitive salary;
- Private health and life insurance from day one in the company;
- Working hours: Monday to Sunday, rotating shifts from 6am to 10pm (Monday to Sunday);
- Remote during pandemic (on-site thereafter);
- Meal allowance on card/voucher;
- Career progression opportunities;
- Parenthood program;
- Our facilities include an on-site gym; indoor pool, fitness classes and a football pitch;
- Staff canteen with varied food options and river-facing balcony seating

**hcl_bserv**

**Job Types**: Full-time, Permanent



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