Customer Consultant German
4 semanas atrás
Thanks to the combination of Switzerland's leading gigabit fiber optic cable network and one of the best mobile networks in the world, the soon-to-be company Sunrise is on its way to becoming a national champion.
Sunrise is growing and its Customer service expanded to Portugal. With our attractive approach to working life, we want to become one of the most pleasant workplace in Lisbon, where flexibility and trust form the foundation of successful co-operation and where each employee’s individual work and life situations are given due consideration.
To contribute to the launch of Sunrise Portugal we are looking for a passionate **Customer Consultant (German)**
**As a Customer Consultant you will**:
- Handling inbound customer calls is your main task. As a Customer Consultant.
- Manage and analyze all technical related queries concerning fixed lines, internet Sunrise TV, invoices and handling complaints.
- Inform and give support to customers so as to ensure their loyalty and long-term commitment with our company.
- Give recommendations and advice regarding our company’s products and services.
- Generate value-added to our customers particularly in a sales perspective.
- Efficient communication with our customers both qualitative and quantitively.
- Call center work experience.
- Languages: German/ English
- Above average commitment to excellence.
- Strong Customer focus.
- Flexibility and resistance to stress.
- Excellent communication skills.
- Independent and precise work method.
- Punctuality and time-management skills.
- Good use of technological support tools.
- Knowledge of technical tools is preferential.
**Our offer**:
At Sunrise, you will work in a dynamic and international environment where your commitment will make great achievements possible and you have a wide range of opportunities for further development. In addition to our new «Flex Work» working model, we offer you above-average social benefits and attractive product advantages from the Sunrise range.
- Competitive wage (14 monthly payments per year)
- Attractive performance bonus
- Transportation and meal allowance
- Private Health insurance
- Hybrid model Work from home/office
- Free coffee/tea
If you bring your passion for customer care and you will find a stable company in strong growth, we’re certain that together we can achieve great goals.
NB - CV must be in English
Trabalhar remotamente
- Yes
Art der Stelle: Vollzeit, Werkvertrag
Vertragsdauer: 12 Monate
Gehalt: 20.000,00€ - 25.000,00€ pro Jahr
Möglichkeit zu pendeln/umzuziehen:
- Lisboa, Distrito de Lisboa: bereit sein zu pendeln oder vor Antritt der Stelle einen Umzug zu planen (Erforderlich)
Bewerbungsfrist: 01.03.2023
Voraussichtliches Einstiegsdatum: 06.03.2023
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